Front Desk Host - Full-time - Benefits after 30 days!

Hyatt Regency; Minneapolis (MN); Hybrid; USD 32,000 - 46,000; Full time

Benefits offered by this job

Health benefits

401K with company match

Discounted room nights

Free room nights

Education assistance

Discounted employee parking

Gym access

Free meals

Job summary

Hyatt Regency Minneapolis is seeking a Front Desk Host to welcome guests, handle check-in/check-out, process payments, and set the tone for a positive stay.

You will upsell rooms, assist guests, and respond to inquiries while representing a global brand that values care, individuality, and guest satisfaction.

Benefits include health coverage, 401(k) with company match, discounted and free room nights, tuition reimbursement, gym access, free meals, parking discounts and paid time off.

Qualifications

• Customer service experience required.
• Hotel or front desk experience preferred.
• Strong written and verbal communication skills.
• Money handling experience preferred.

Responsibilities

• Welcome guests and manage check-in/check-out processes.
• Process payments and respond to guest inquiries.
• Upsell rooms and maintain accuracy of guest records.

Skills

Customer service

Hotel/Front Desk experience

Written & Verbal communication

Money handling

Job description

Organization - Hyatt Regency Minneapolis

Summary

Opportunity is calling. Join Hyatt.

When you join Hyatt Regency Minneapolis, you join a global brand that celebrates individuality, empowers everyone to be their best and consistently provides unique experiences for our colleagues and guests. Part of our culture of care includes providing our guests with stress-free, affordable experiences that enhance their stay. We also care about our colleagues and provide a well-rounded benefits package to ensure you are supported from day one. You'll find support from your team by working in an environment where success is celebrated and hard work is rewarded.

Front Desk Hosts are responsible for welcoming and creating the first impression for guests. These individuals have the ability to influence the overall guest experience by providing top level customer service during their stay. Responsibilities include guest registration, processing forms of payment, responding to guest inquires and upselling hotel rooms. Our front desk hosts are the first point of contact, and the face of Hyatt Regency Minneapolis. If you have customer service experience and are interested in hospitality, we'd love to hear from you!

What You Can Expect

• Collaborative and team-driven environment with diverse industry experience
• Health benefit eligibility at 30 days of employment
• 401K with company match - eligible to contribute at 30 days of employment
• Discounted room nights at over 1,000 Hyatt properties upon hire
• Free room nights at over 1,000 Hyatt properties at 90 days of employment
• Education Assistance/Tuition Reimbursement
• Discounted employee parking ($5/day or $100/mo)
• Access to hotel gym (25,000 sq. ft.)
• Free meals in colleague cafeteria
• Discounted food & beverage from Prairie Kitchen and Bar and The Market (proudly serving Starbucks)
• Paid Time Off including Vacation, Sick Time, Holidays (eligibility and amount dependent on employment status)

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Qualifications

• Customer service experience
• Hotel/Front Desk experience (preferred)
• Strong written and verbal communication skills
• Money handling experience (preferred)