Night Audit & Front Desk Specialist

Embassy Suites by Hilton Tampa Airport Westshore; Tampa (FL); On-site; USD 42,000 - 48,000; Full time

Job summary

Embassy Suites by Hilton Tampa Airport Westshore Hotel is seeking a Night Auditor to balance room, restaurant, and bar revenues daily. The role includes posting and balancing charges, maintaining files, and resetting systems for the next day.

When needed, you will also work as a front desk agent during shifts. The position requires knowledge of accounting operations, strong numerical ability, and excellent guest service.

Qualifications

• Knowledge of accounting operations including accounts receivable/payable.
• Basic mathematical skills and ability to operate a 10-key by touch.
• Ability to effectively deal with guest and employee concerns in a friendly and positive manner.
• Ability to input information using a moderately complex computer.
• Ability to read, write, and speak English with clear telephone etiquette.
• Hearing and visual ability to observe emergencies.

Responsibilities

• Balance daily revenue and settlements for room, restaurant, and bars.
• Post charges to guest rooms and house accounts and balance accounts nightly.
• Perform front desk duties during shift as needed.
• Prepare and audit reports and correct discrepancies in front desk systems.
• Maintain files and reset systems for next-day operations.
• Adhere to all hotel policies, safety and security procedures.

Skills

Accounting knowledge

10-key by touch

Customer service

Computer skills

English proficiency

Empathy

Job description

Embassy Suites by Hilton Tampa Airport Westshore Hotel is seeking a Night Auditor to balance room, restaurant, and bar revenues daily. The role includes posting and balancing charges, maintaining files, and resetting systems for the next day.

When needed, you will also work as a front desk agent during shifts. The position requires knowledge of accounting operations, strong numerical ability, and excellent guest service.