Night Audit & Front Desk Specialist

Home2 Suites by Hilton; Petoskey (MI); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Paid time off

Job summary

Home2 Suites by Hilton in Petoskey, Michigan is seeking a Night Auditor to oversee front desk operations during the night shift. You will help guests check-in and check-out and review the day’s payments to ensure accuracy.

The role requires strong customer service, attention to detail, basic math and bookkeeping, and the ability to perform data entry and other computer tasks with calm, professional communication. This is a full-time position with weekend availability preferred.

Qualifications

• Strong customer service skills.
• Knowledge of safety and security procedures.
• Advanced math and bookkeeping skills.
• Ability to perform computer-based tasks such as data entry, accounting, word processing, invoicing and billing.
• Attention to detail and organizational skills.
• Time management and multitasking skills.
• Excellent verbal and written communication skills.
• Ability to solve problems and diffuse tense situations.

Responsibilities

• Oversee front desk operations during the night shift.
• Assist guests with check-in and check-out.
• Review day’s payments to ensure accuracy.
• Act as a communication bridge for guest needs.

Skills

Customer service

Safety procedures

Math and bookkeeping

Data entry / accounting

Attention to detail

Time management

Communication skills

Problem solving

Job description

Home2 Suites by Hilton in Petoskey, Michigan is seeking a Night Auditor to oversee front desk operations during the night shift. You will help guests check-in and check-out and review the day’s payments to ensure accuracy.

The role requires strong customer service, attention to detail, basic math and bookkeeping, and the ability to perform data entry and other computer tasks with calm, professional communication. This is a full-time position with weekend availability preferred.