NIGHT AUDIT/FRONT DESK ASSOCIATE

Fairfield Inn & Suites El Paso West; El Paso (TX); On-site; USD 21,000 - 30,000; Full time

Job summary

Fairfield Inn & Suites El Paso West in El Paso, TX is seeking a dependable Night Audit/Front Desk Associate. The role requires open availability for nights, weekends, and holidays and emphasizes excellent customer service and reliable transportation.

Responsibilities include night audits, guest check-ins/outs, and maintaining a welcoming front desk. Candidates should be willing to learn new tasks and adapt to procedures while communicating effectively with guests.

Qualifications

• Customer service experience is required.
• Open availability to work nights, weekends, and holidays.
• Reliable transportation to and from work.
• Willingness to learn new skills and adapt to procedures.
• Strong communication and interpersonal skills.

Responsibilities

• Perform night audit duties including balancing daily accounts and preparing reports.
• Provide exceptional customer service to guests checking in and out during night shifts.
• Handle guest inquiries, requests, and resolve issues promptly and professionally.
• Maintain accurate records and ensure the front desk area is organized and welcoming.
• Assist with other front desk duties as needed.

Skills

Customer service

Availability

Communication

Job description

We are seeking a dependable Night Audit/Front Desk Associate to join our team in El Paso, TX. The ideal candidate will have open availability to work required shifts, including nights, weekends, and holidays. This role requires excellent customer service skills, reliable transportation, and a willingness to learn new tasks and procedures.

Responsibilities

• Perform night audit duties including balancing daily accounts and preparing reports.
• Provide exceptional customer service to guests checking in and out during night shifts.
• Handle guest inquiries, requests, and resolve issues promptly and professionally.
• Maintain accurate records and ensure the front desk area is organized and welcoming.
• Assist with other front desk duties as needed.

Qualifications

• Customer service experience is required.
• Dependable with open availability to work nights, weekends, and holidays.
• Reliable transportation to and from work.
• Willingness to learn new skills and adapt to changing procedures.
• Strong communication and interpersonal skills.