NIGHT AUDIT/FRONT DESK ASSOCIATE

Fairfield Inn; El Paso (TX); On-site; USD 17,000 - 22,000; Full time

Job summary

Fairfield Inn in El Paso, TX is seeking a dependable Night Audit/Front Desk Associate. You will balance daily accounts, prepare reports, check guests in and out during night shifts, and provide friendly service.

The role requires open availability for nights, weekends, and holidays, reliable transportation, and a willingness to learn new tasks. Strong communication and interpersonal skills help you resolve guest questions promptly and maintain a welcoming front desk.

Qualifications

• Customer service experience is required.
• Open availability for nights, weekends, and holidays.
• Reliable transportation to and from work.
• Willingness to learn new skills and adapt to changing procedures.
• Strong communication and interpersonal skills.

Responsibilities

• Perform night audit duties including balancing daily accounts and preparing reports.
• Provide exceptional customer service to guests during night shifts.
• Handle guest inquiries and requests and resolve issues promptly.
• Maintain accurate records and ensure the front desk area is organized and welcoming.
• Assist with other front desk duties as needed.

Skills

Customer service

Night shift availability

Reliable transportation

Willingness to learn

Strong communication

Job description

We are seeking a dependable Night Audit/Front Desk Associate to join our team in El Paso, TX. The ideal candidate will have open availability to work required shifts, including nights, weekends, and holidays. This role requires excellent customer service skills, reliable transportation, and a willingness to learn new tasks and procedures.

Responsibilities

• Perform night audit duties including balancing daily accounts and preparing reports.
• Provide exceptional customer service to guests checking in and out during night shifts.
• Handle guest inquiries, requests, and resolve issues promptly and professionally.
• Maintain accurate records and ensure the front desk area is organized and welcoming.
• Assist with other front desk duties as needed.

Qualifications

• Customer service experience is required.
• Dependable with open availability to work nights, weekends, and holidays.
• Reliable transportation to and from work.
• Willingness to learn new skills and adapt to changing procedures.
• Strong communication and interpersonal skills.