Night Audit Desk Clerk: Flexible Shifts & Room Discounts

MHG Hotels LLC; Avon (IN); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Incentives $

Employee Referral Program $

Paid Time Off

Paid Vacation (Full-Time)

Merit Increase $

401k with Employer Contribution (Full-

Medical, Dental, Vision (Full-Time)

Life Insurance (Full-Time)

Long-term/Short-term Disability (Full-

Accident (Full-Time)

Critical Illness (Full-Time)

Cross-training Opportunities

Hotel Room Discounts

Job summary

MHG Hotels LLC is seeking a Hotel Desk Clerk (Night Audit) to ensure smooth guest check-ins and check-outs, deliver excellent service, and perform nightly audit tasks. The role emphasizes a warm, professional demeanor and meticulous attention to detail to support a seamless guest experience.

Responsibilities include handling payments, providing hotel information, and coordinating with other shifts while upholding security and confidentiality.

Qualifications

• Professional demeanor and friendly presence.
• Ability to engage with guests and understand needs.
• Clear speaking and professional language.
• Maintain confidentiality and security of guest information.

Responsibilities

• Check-in/check-out guests and verify identity.
• Respond to guest requests and resolve issues.
• Process payments and adjust billing as needed.
• Provide guests with hotel information and local guidance.
• Run nightly audit and generate daily reports.
• Complete cashier and closing reports and secure the bank.

Skills

Customer service

Communication

Team player

Attention to detail

Job description

MHG Hotels LLC is seeking a Hotel Desk Clerk (Night Audit) to ensure smooth guest check-ins and check-outs, deliver excellent service, and perform nightly audit tasks. The role emphasizes a warm, professional demeanor and meticulous attention to detail to support a seamless guest experience.

Responsibilities include handling payments, providing hotel information, and coordinating with other shifts while upholding security and confidentiality.