Hotel Night Audit

CUSA, LLC; Roswell (GA); On-site; USD 36,000 - 48,000; Full time

Job summary

CUSA, LLC is seeking a Hotel Front Desk/Night Auditor to support overnight operations and accurate daily closeout at our Roswell property. You will deliver friendly guest service during late hours while ensuring basic accounting procedures are completed correctly and on time.

Your shift involves handling front desk needs independently, performing overnight audit steps to confirm records, and coordinating with shuttle driver and breakfast attendant as needed.

Qualifications

• Ability to work independently on overnight shifts.
• Strong attention to detail for audit and basic account procedures.
• Professional, service-focused communication with guests.

Responsibilities

• Handle front desk needs independently during overnight hours and complete overnight audit steps to ensure records and reports are accurate and closed properly.
• Respond to guest questions, provide local recommendations, and coordinate with shuttle driver and breakfast attendant as needed.
• Prioritize guest security and safety and maintain a calm, organized stay for morning team handoff.

Skills

Independence on overnight shifts

Attention to audit detail

Guest-focused communication

Job description

Position Snapshot

CUSA, LLC is hiring a Hotel Front Desk/Night Auditor to support smooth overnight operations and accurate daily closeout. This role exists to deliver reliable guest service during late hours while ensuring the hotel's basic accounting procedures are completed correctly and on time.

Key responsibilities include handling front desk needs independently, completing overnight audit steps to confirm records and reports are accurate, and following hotel policies and procedures. You'll respond to guest questions, share local recommendations, and help coordinate with the shuttle driver and breakfast attendant as needed. Guest security and safety are a top priority, and the Night Auditor plays a key part in maintaining a safe, secure stay.

Required skills/qualifications:

• Ability to work independently on overnight shifts
• Strong attention to detail for audit and basic account procedures
• Professional, service-focused communication with guests

Overnight Rhythm

Your shift begins as the property quiets down. You settle in at the front desk, review what's coming up overnight, and set a steady, welcoming tone for late arrivals. Between guest interactions, you move through the end-of-day flow, checking that the numbers tie out and that the next day is set up cleanly.

As questions come in - parking, dining nearby, early departures - you provide clear answers and practical local suggestions. You may touch base with the shuttle driver or breakfast attendant so the morning handoff is smooth. By sunrise, you've helped keep the hotel calm, organized, and ready for the day team to take over.