Guest Services Desk Clerk | Flexible Shifts, PTO & Room Discounts

MHG Hotels; Deerfield Beach (FL); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Cross-training Opportunities

Hotel Room Discounts

Paid Time Off

Paid Vacation (Full-Time)

Merit Increase

401k with Employer Contribution (Full-

Job summary

MHG Hotels LLC is seeking a Hotel Desk Clerk to welcome guests, process check-ins/outs, and provide information on local attractions and hotel amenities. You will ensure payments are accurate, assist guests with inquiries, and maintain a high level of guest satisfaction.

The role emphasizes a warm, people-oriented demeanor, teamwork, and meticulous attention to details while maintaining confidentiality and professional communication with guests.

Qualifications

• The desk clerk role requires standing for long periods.
• Ability to verify guest identity and process check-ins/outs.
• Must maintain confidentiality and provide accurate billing.

Responsibilities

• Handle guest check-in/check-out and verify identity.
• Respond to and resolve guest requests.
• Secure payments and adjust billing as needed.
• Provide guests with room and local information and directions.

Job description

MHG Hotels LLC is seeking a Hotel Desk Clerk to welcome guests, process check-ins/outs, and provide information on local attractions and hotel amenities. You will ensure payments are accurate, assist guests with inquiries, and maintain a high level of guest satisfaction.

The role emphasizes a warm, people-oriented demeanor, teamwork, and meticulous attention to details while maintaining confidentiality and professional communication with guests.