Night Audit

My Place Hotels of America; Portland (OR); On-site; USD 20,000 - 29,000; Part time

Benefits offered by this job

Monthly Bonus

Flexible scheduling

Direct Deposit

Cross-Training

Growth Opportunities

Job summary

My Place Hotels of America in Portland, OR, is hiring a Night Auditor to handle reservations, check-ins, check-outs, and nightly financial chores with accuracy and courtesy.

We look for a friendly, dependable team member with basic computer skills, strong communication, and the ability to multitask in a fast-paced hotel environment. This on-site role offers a part-time schedule 11p–7a, monthly bonus potential, and growth opportunities within the company.

Qualifications

• Positive, customer-focused attitude is essential.
• Basic computer skills including Microsoft Office required.
• Strong written and verbal communication skills.
• Ability to multitask and stay organized in a fast-paced environment.
• Dependability, professionalism, and consistency in work.
• Attention to detail, especially with financial records and guest information.

Responsibilities

• Guest Services: Handle reservations, check-ins, check-outs, and record charges per policy.
• Guest Assistance: Address questions and provide knowledge of hotel and local attractions.
• Night Audit & Paperwork: Complete audit checklist, manage cash logs and logs; review prior shift logs.
• Cleaning & Laundry: Perform light cleaning duties and keep areas tidy.
• Safety & Security: Follow safety protocols; inspect property and secure doors.
• Learning & Growth: Take on extra responsibilities and be on-call as needed.

Skills

Customer-focused

Computer skills

Communication

Multitasking

Dependability

Attention to detail

Tools

Microsoft Office

Job description

Location: My Place Hotel-Portland East

About the Role:

Join the dynamic guest service team at My Place Hotel as a Night Auditor! In this key role, you'll be the go-to person for all guest needs during the night shift, handling everything from reservations and check-ins to addressing guest inquiries. If you're an organized, dependable multi-tasker with a positive attitude and a strong knowledge of the local area, we want you on our team!

What You'll Do:

• Guest Services: Provide a warm, welcoming experience for all guests. Handle reservations, check-ins, check-outs, and accurately record charges for rooms, taxes, My Store purchases, and pet fees according to policy.
• Guest Assistance: Address guest questions, concerns, and complaints with comprehensive knowledge of the hotel, amenities, and local attractions, including restaurants, shopping, attractions, and churches.
• Night Audit & Paperwork: Complete the Night Audit Checklist, manage cash logs, call logs, and maintain all necessary paperwork. Keep the Front Desk Log updated and review previous shift logs at the start of each shift.
• Cleaning & Laundry: Perform some cleaning duties, including laundry, vacuuming, dusting, and ensuring the front desk, lobby, and housekeeping areas are tidy and well-stocked.
• Safety & Security: Adhere to all safety and security protocols, regularly inspect the property, ensure exterior doors are secure, and report any potential hazards.
• Learning & Growth: Take on additional responsibilities as needed and be on call for any hotel requirements.

What We're Looking For:

Positive, Customer-Focused Attitude: A friendly, welcoming demeanor is essential for providing the high level of service our guests expect.

Basic Computer Skills: Proficiency in Microsoft Office and other basic computer applications is required.

Strong Communication Skills: You'll need excellent written and verbal communication skills to interact effectively with guests and colleagues.

Multi-Tasking & Organizational Abilities: This role requires the ability to manage multiple tasks simultaneously.

Dependability & Professionalism: We're looking for someone reliable, professional, and consistent in their work.

Attention to Detail: Accuracy is crucial, especially when handling financial records and guest information.

Benefits:

• Competitive Pay: Part Time starting at $18
• Monthly Bonus Potential
• Flexible Scheduling: 11p-7am
• Direct Deposit
• Cross-Training
• Growth Potential

Ready to Join Us?

If you're seeking a role that is not only rewarding but also offers excitement and growth opportunities, the Night Auditor position could be the perfect fit for you. This is your chance to apply your skills, personability, and dedication in a way that makes a real difference. Join our team and take pride in creating a safe and welcoming environment for our guests, while advancing your career in the hospitality industry.