About the Position
My Place Hotel - Dickinson is seeking a dependable Night Auditor to manage overnight front desk operations while ensuring a safe, and welcoming environment for guests. This role combines guest service, overnight financial reconciliation, and property monitoring. The Night Auditor serves as the primary hotel contact during overnight hours and plays a key role in maintaining smooth hotel operations. This position is ideal for someone who is organized, detail-oriented, and comfortable working independently while providing excellent guest service.
Location
My Place Hotels – Dickinson
Key Responsibilities
- Serve as the overnight front desk representative, assisting guests with late check-ins, early departures, reservations, and inquiries
- Accurately process guest folios, including room charges, taxes, My Store purchases, and pet fees in accordance with hotel policy
- Complete nightly audit procedures, including the Night Audit Checklist, cash handling records, call logs, and other required documentation
- Maintain and update the Front Desk Log, reviewing notes from previous shifts and recording overnight activity
- Provide guests with information about hotel amenities, room types, accessibility features, and local restaurants, shopping, and attractions
- Operate the telephone system, manage wake-up calls, document reservation confirmations and cancellations
- Perform laundry and light cleaning, including washing, drying, folding, and keeping front desk and lobby areas clean and stocked
- Conduct routine safety and security walkthroughs of the property, including floors, stairwells, exterior doors, and lighting, reporting any concerns
- Deliver items to guests
- Assist with additional operational tasks as required to support overnight hotel needs
Qualifications
- Positive, guest-focused attitude with a professional demeanor
- Strong attention to detail, especially when handling cash and financial records
- Ability to work independently and manage multiple responsibilities overnight
- Basic computer proficiency, including Microsoft Office and hotel systems
- Clear verbal and written communication skillsReliable attendance and consistent performance
- Previous hotel front desk or night audit experience is helpful but not required; training is provided.
Physical Requirements
- Ability to stand for extended periods
- Regular movement throughout the hotel, including stairs
- Ability to reach up and lift items when needed
Benefits
- Competitive hourly pay
- Flexible overnight scheduling
- Cross-training opportunities
- Growth and advancement potential within the hospitality industry
Salary: $15 - $16 per hour