Night Audit

My Place Hotels of America

Portland (OR)

On-site

USD 23,000 - 26,000

Full time

6 days ago
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Benefits offered by this job

Competitive hourly pay
Monthly bonus potential
Overnight shift 11:00 PM–7:00 AM
Bi-weekly direct deposit
Growth opportunities

Job summary

My Place Hotels – Portland, OR is seeking a dependable Night Auditor to manage overnight front desk operations and ensure a safe, welcoming environment for guests. The role combines guest service, overnight financial reconciliation, and property monitoring.

You will be the primary hotel contact during overnight hours, performing the Night Audit, handling folios and cash, and assisting guests with late check-ins and inquiries. Training provided for those new to front desk work.

Qualifications

  • Strong attention to detail, especially with cash and financial records.
  • Ability to work independently and manage overnight responsibilities.
  • Professional, guest-focused demeanor.
  • Clear verbal and written communication skills.
  • Reliable attendance and consistent performance.
  • Previous front desk or night audit experience is helpful but training provided.

Responsibilities

  • Serve as overnight front desk representative, assisting guests with late check-ins, early departures, reservations, and inquiries.
  • Process guest folios including room charges, taxes, store purchases, and pet fees per policy.
  • Complete nightly audit procedures and maintain audit records and logs.
  • Maintain and update Front Desk Log and review notes from prior shifts.
  • Provide guests with information about amenities, room types, and local attractions.
  • Operate the phone system, wake-up calls, and document confirmations/cancellations.
  • Perform laundry and light cleaning; keep lobby areas clean and stocked.
  • Conduct routine safety/security walkthroughs and report concerns.
  • Deliver items to guests and assist with overnight operational tasks.

Skills

Guest service
Attention to detail
Independence
Verbal communication
Written communication
Attendance reliability

Tools

Microsoft Office
Hotel systems

Job description

Night Auditor

Location:

My Place Hotels – Portland, OR

About The Position

My Place Hotel - Location is seeking a dependable Night Auditor to manage overnight front desk operations while ensuring a safe, and welcoming environment for guests. This role combines guest service, overnight financial reconciliation, and property monitoring. The Night Auditor serves as the primary hotel contact during overnight hours and plays a key role in maintaining smooth hotel operations. This position is ideal for someone who is organized, detail-oriented, and comfortable working independently while providing excellent guest service.

Key Responsibilities
  • Serve as the overnight front desk representative, assisting guests with late check-ins, early departures, reservations, and inquiries
  • Accurately process guest folios, including room charges, taxes, My Store purchases, and pet fees in accordance with hotel policy
  • Complete nightly audit procedures, including the Night Audit Checklist, cash handling records, call logs, and other required documentation
  • Maintain and update the Front Desk Log, reviewing notes from previous shifts and recording overnight activity
  • Provide guests with information about hotel amenities, room types, accessibility features, and local restaurants, shopping, and attractions
  • Operate the telephone system, manage wake-up calls, document reservation confirmations and cancellations
  • Perform laundry and light cleaning, including washing, drying, folding, and keeping front desk and lobby areas clean and stocked
  • Conduct routine safety and security walkthroughs of the property, including floors, stairwells, exterior doors, and lighting, reporting any concerns
  • Deliver items to guests
  • Assist with additional operational tasks as required to support overnight hotel needs
Qualifications
  • Positive, guest-focused attitude with a professional demeanor
  • Strong attention to detail, especially when handling cash and financial records
  • Ability to work independently and manage multiple responsibilities overnight
  • Basic computer proficiency, including Microsoft Office and hotel systems
  • Clear verbal and written communication skillsReliable attendance and consistent performance
  • Previous hotel front desk or night audit experience is helpful but not required; training is provided.
Physical Requirements
  • Ability to stand for extended periods
  • Regular movement throughout the hotel, including stairs
  • Ability to reach up and lift items when needed
Benefits
  • Competitive hourly pay – $17-$19/hr
  • Monthly bonus potential
  • Shift Times are 11:00 PM to 7:00 AM
  • Flexible overnight scheduling
  • Bi-weekly Direct deposit
  • Cross-training opportunities
  • Growth and advancement potential within the hospitality industry

Salary: $17.00 per hour

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