Night Auditor - Full Time

Home2 Suites Bozeman MT; Bozeman (MT); On-site; USD 24,796 - 35,817; Full time

Job summary

Home2 Suites Bozeman MT is seeking a Night Auditor to manage overnight hotel operations and ensure accurate financial reporting for the day’s activities.

You will balance daily transactions, assist late-arriving guests, and prepare reports for morning management, while maintaining high service standards and security throughout the night.

This full-time hourly role requires independence, strong attention to detail, and proficiency with hotel systems; weekend and holiday coverage is expected.

Qualifications

• Basic understanding of accounting and reconciliation.
• Ability to work independently overnight and handle decisions.
• Proficiency with PMS and basic computer skills.
• Strong attention to detail in financial transactions.
• Excellent English communication, both verbal and written.
• Commitment to weekends/holidays as needed.
• Experience in hotel front desk/night audit preferred.
• High school diploma or equivalent.

Responsibilities

• Perform nightly audit of front desk, reservations, and POS transactions.
• Reconcile guest folios, room charges, and payments; resolve discrepancies.
• Run end-of-day reports and share with stakeholders.
• Check in/out guests during overnight hours following procedures.
• Respond to guest requests calmly and professionally at night.
• Monitor property security and safety during overnight shifts.
• Prepare daily reports, registration materials, and key packets.
• Balance and secure cash drawers, process deposits, and follow cash handling.
• Coordinate with housekeeping and maintenance on room status overnight.
• Keep lobby/front desk clean and welcoming for early-morning guests.
• Adhere to hotel policies, confidentiality, and safety.
• Support other overnight tasks to ensure smooth operations.

Skills

Attention to detail

Customer service

English communication

PMS proficiency

Cash handling

Problem solving

Independent work

Education

High school diploma or equivalent

Hospitality or accounting training (plus)

Tools

PMS systems

Excel basics

Job description

About the role

• The Night Auditor in our front desk department plays a critical role in ensuring smooth hotel operations during the overnight shift.
• This hourly, full‑time position is responsible for balancing the day’s financial transactions, providing attentive guest service after hours, and preparing the property for the next business day.
• Working largely independently, the Night Auditor serves as the primary point of contact for late‑arriving guests, handles inquiries and issues that arise overnight, and ensures that all systems and reports are accurate, complete, and ready for morning management review.

What You’ll Do

• Perform nightly audit of daily front desk, reservations, and point‑of‑sale transactions to ensure accuracy and completeness.
• Reconcile guest folios, room charges, payments, and adjustments; investigate and correct discrepancies as needed.
• Run and verify end‑of‑day reports, including revenue, occupancy, and night audit summaries, and distribute to appropriate stakeholders.
• Check in and check out guests during overnight hours, following all standard procedures and verification steps.
• Respond to guest requests, questions, and concerns promptly and professionally throughout the night.
• Monitor property security and safety during the overnight shift, including periodic property walks and reporting any suspicious activity or maintenance issues.
• Prepare, print, and organise daily reports, registration materials, and key packets for upcoming arrivals.
• Balance and secure cash drawers, process deposits, and follow cash‑handling and credit card security procedures.
• Coordinate with housekeeping and maintenance via logs or systems to communicate room status, special requests, and maintenance needs identified overnight.
• Ensure lobby and front desk areas remain clean, organised, and welcoming for early‑morning guests and staff.
• Follow all hotel policies, procedures, and brand standards related to guest service, confidentiality, and safety.
• Support other overnight tasks as assigned to help maintain smooth hotel operations across the 103‑room property.

Qualifications

• Basic understanding of accounting or bookkeeping principles, including reconciliation and balancing.
• Comfort working independently and making sound decisions during the overnight shift.
• Proficiency with hotel property management systems (PMS) and basic computer skills (email, spreadsheets, report generation).
• Strong attention to detail and accuracy when handling financial transactions and reports.
• Excellent communication and customer service skills in English, both verbal and written.
• Ability to remain professional, calm, and solutions‑focused when addressing guest issues or emergencies at night.
• Reliable, consistent availability to work overnight shifts, including weekends and holidays as needed.
• Previous experience in a hotel front desk, night audit, or similar customer‑facing hospitality role preferred.
• High school diploma or equivalent; additional hospitality or accounting training is a plus.

Physical Requirements

• Ability to stand for extended periods and perform light physical tasks such as lifting, carrying, or moving items up to approximately 25 pounds.