Night Audit

Embassy Suites Cleveland Beachwood; Beachwood (OH); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health Insurance

Paid Time Off

Paid Holidays

401k Plan

Hotel Discounts

Shoe subsidy

Job summary

Waterford Hotel Group is seeking a dedicated Night Auditor to manage overnight front desk operations from 11pm to 7am. You will greet guests, process check-ins/outs, and reconcile daily receipts while preparing guest bills and ensuring system accuracy.

The role requires meticulous attention to detail, strong time management, and excellent customer service. Ability to work independently or in a team, with flexible hours and a commitment to security and accuracy.

Qualifications

• A keen eye for detail, time management and great customer service skills.
• Pleasant and friendly demeanor.
• Able to work as a team and independently.
• Flexible working hours.
• Ability to work with little or no supervision while meeting high-performance standards.
• Physical mobility and stamina.
• Must be able to pass a background check.
• Ability to follow instructions.

Responsibilities

• Greet guests during check-in and check-out.
• Respond to guests' needs and requests.
• Secure payment, verify and adjust bills as needed.
• Handle accounting of money, receipts, guest accounts and credit via FD computer system.
• Close out the day for front desk and F&B systems.
• Summarize nightly operations and communicate with departments.
• Ensure rollover from one business day to the next.

Skills

Attention to detail

Time management

Customer service

Team player & independent

Flexible hours

Background check

Job description

ABOUT US

At Waterford Hotel Groupwe pride ourselveson cultivating a workplace that feels like home and brings out the best in you, each and every day.We will celebrate your successes, appreciate yourstrengths, and offeranenvironmentwhereeach of us can truly be ourselves.We provide competitive compensation and benefits, a tight-knit and supportive work environment, plus numerous opportunities for professional development and advancement.

Come for a JOB, stay for a CAREER.

Night Audit Overview:

Night Audit is a very important role within the hotel function. Working the overnight hours (11pm-7am) is not easy. This candidate needs to be self-motivated, disciplined and be an organized individual. The night audit position will welcome guests, oversee processing and reconciling the daily receipts as well as preparing guests bills.

Responsibilities include:

• Preforming guests check in and check outs.


• Respond to guests needs and requests.


• Securing payment, verifying, and adjusting the bills as needed.


• Handling accounting of money, receipts, guests accounts and credit through operation of the FD computer system and completion of reports required to ensure the companies funds are secure.


• Close out the day for both front desk and food and beverage computer systems.


• Summarizing the nights operations and communication with the necessary departments.


• Ensures rollover from one business day to the next.

Job Requirements:

• A keen eye for detail, time management and great customer service skills.


• Pleasant and friendly demeanor.


• Able to work as a team and independently.


• Flexible working hours.


• Ability to work with little or no supervision while meeting high-performance standards.


• Physical mobility and stamina.


• Must be able to pass a background check.


• Ability to follow instructions.

WATERFORD HEALTH AND WELLNESS

Health Insurance is available on the first of the month after hire. We value the health and wellness of you and your family. Full time associates can enroll in medical, dental and vision coverage and part-time associates averaging 17.5 hours a week can enroll in dental and vision coverage. Everyone’s needs are different and there is something for everyone with numerous supplemental insurances to choose from.

We know that life gets in the way, and YOU deserve to recharge.

Full-time associates receive paid time off within the first 90 days of employment. We also offer paid holidays for eligible associates. If you stick with us for five years or more, enjoy paid days off for your Birthday and Employment Anniversary date!

EXCITING EXTRAS

On Demand Pay-Why wait for pay day – get your pay when you need it24/7.

Pet Insurance-We cover the whole family, and all associates are eligible for discounted pet insurance.

401kPlan-Nobody wants to work forever, start planning for your future now.

HotelDiscounts-It’s one of the biggest industry perks.

Shoes for CrewS-All associates are eligible for a shoe subsidy through Shoes for Crews.

For more information, please visit our website at waterfordhotelgroup.com

EOE/M/F/D/V