Night Audit

Homewood Suites by Hilton Ithaca; Village of Lansing (NY); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Health Insurance available

Paid time off within 90 days

Paid holidays

Birthday and Employment Anniversary PA

Hotel discounts

Job summary

Waterford Hotel Group is seeking a Night Audit professional for overnight hours (11pm–7am). The role involves welcoming guests, processing and reconciling daily receipts, and preparing guest bills.

The ideal candidate demonstrates attention to detail, strong customer service, and the ability to work independently or in a team. The position includes health and wellness benefits and other associate perks.

Qualifications

• A keen eye for detail, time management and great customer service skills.
• Pleasant and friendly demeanor.
• Able to work as a team and independently.
• Flexible working hours.
• Ability to work with little or no supervision while meeting high-performance standards.
• Physical mobility and stamina.
• Ability to follow instructions.

Responsibilities

• Check in and check out guests.
• Respond to guests' needs and requests.
• Secure and verify payments and adjust bills as needed.
• Handle money, receipts and guest accounts using the FD computer system and produce required reports.
• Close out the day for front desk and F&B computer systems.
• Summarize night operations and communicate with relevant departments.
• Ensure smooth rollover of business day.

Skills

Detail orientation

Time management

Guest service

Team player

Independence

Adaptability

Communication

Job description

ABOUT US

At Waterford Hotel Group we pride ourselves on cultivating a workplace that feels like home and brings out the best in you, each and every day. We will celebrate your successes, appreciate your strengths, and offer an environment where each of us can truly be ourselves. We provide competitive compensation and benefits, a tight-knit and supportive work environment, plus numerous opportunities for professional development and advancement. Come for a JOB, stay for a CAREER.

NIGHT AUDIT OVERVIEW

Night Audit is a very important role within the hotel function. Working the overnight hours (11pm-7am) is not easy. This candidate needs to be self-motivated, disciplined and be an organized individual. The night audit position will welcome guests, oversee processing and reconciling the daily receipts as well as preparing guests bills.

RESPONSIBILITIES

• Preforming guests check in and check outs.
• Respond to guests needs and requests.
• Securing payment, verifying, and adjusting the bills as needed.
• Handling accounting of money, receipts, guests accounts and credit through operation of the FD computer system and completion of reports required to ensure the companies funds are secure.
• Close out the day for both front desk and food and beverage computer systems.
• Summarizing the nights operations and communication with the necessary departments.
• Ensures rollover from one business day to the next.

JOB REQUIREMENTS

If you are interested in kickstarting your career in the hotel industry and have the following skills, we would love to speak with you:

• A keen eye for detail, time management and great customer service skills.
• Pleasant and friendly demeanor.
• Able to work as a team and independently.
• Flexible working hours.
• Ability to work with little or no supervision while meeting high-performance standards.
• Physical mobility and stamina.
• Ability to follow instructions.

WATERFORD HEALTH AND WELLNESS

• Health Insurance is available on the first of the month after hire!
• We value the health and wellness of you and your family.
• Full time associates can enroll in medical, dental and vision coverage and part-time associates averaging 17.5 hours a week can enroll in dental and vision coverage.
• Everyone’s needs are different and there is something for everyone with numerous supplemental insurances to choose from.
• Full-time associates receive paid time off within the first 90 days of employment.
• We also offer paid holidays for eligible associates.
• If you stick with us for five years or more, enjoy paid days off for your Birthday and Employment Anniversary date!

EXCITING EXTRAS

• On Demand Pay- Why wait for pay day – get your pay when you need it24/7.
• Pet Insurance- We cover the whole family, and all associates are eligible for discounted pet insurance.
• 401k Plan- Nobody wants to work forever, start planning for your future now.
• Hotel Discounts- It’s one of the biggest industry perks.
• Shoes for Crew- All associates are eligible for a shoe subsidy through Shoes for Crews.
• For more information, please visit our website at waterfordhotelgroup.com

EOE/M/F/D/V

EOE/M/F/D/V