Night Audit

Hotel Lucine; Austin, Northern (TX, KY); Hybrid; USD 32,000 - 42,000; Full time

Job summary

Hotel Lucine in Austin, TX is seeking a Guest Service Associate to ensure courteous, efficient service for guests and support hotel operations. You will acknowledge guests with a smile, respond to needs promptly, and maintain a clean, organized work area while following policies.

In the absence of the manager, you may act as night manager and perform accounting-related duties, including daily reports and balance checks, helping ensure smooth nightly operations.

Responsibilities

• Perform calculations of all departments day’s work; (gather, analyze, and evaluate data)
• Complete daily reports – balanced to zero
• Maintain records of routine accounting transactions; assist in preparation of financial and operational reports including trial balances, adjustments and closing entries; may assist in analysis and interpretation of accounting records for use by management
• Follow all audit procedures as specified by brand
• Act as night manager in absence of manager on duty; (ability to work unsupervised)
• Perform all duties as described on the Guest Service Associate job description (copy provided)

Job description

• Be polite, courteous, and helpful to all guests and coworkers, displaying a positive “can do” attitude while maintaining a high level of professionalism consistent with the company values.
• Acknowledge our guests with a smile and friendly “hello.” Promptly attend to guest needs
• Comply with all hotel policies and procedures, i.e., Employee Handbook, Conduct Policy, Safety Policy, etc.
• Comply with guest privacy standards.
• Report to your supervisor or the MOD, immediately, all injuries occurring while on duty, no matter how minor. (Fraud, Dishonesty and False Statements regarding an injury will result in disciplinary action up to and including termination)
• Act as a safety and security agent by identifying and reporting potential risks to guests and/or employees to the Manager or General Manager
• Arrive to work on time (follow call-out policy), and in appropriate work attire, (uniform, footwear) neat in appearance.
• Complete work in a timely manner and meet productivity standards/expectations.
• Keep work area clean, neat, and well organized.
• Demonstrate a team behavior and attitude of working together effectively to accomplish tasks (even if outside specific job duties)
• Seek approval from management prior to working overtime (i.e., punching in early or staying beyond scheduled shift)
• Perform additional duties as assigned.

Job Duties:

• Perform calculations of all departments day’s work; (gather, analyze, and evaluate data)
• Complete daily reports – balanced to zero
• Maintain records of routine accounting transactions; assist in preparation of financial and operational reports including trial balances, adjustments and closing entries; may assist in analysis and interpretation of accounting records for use by management
• Follow all audit procedures as specified by brand
• Act as night manager in absence of manager on duty; (ability to work unsupervised)
• Perform all duties as described on the Guest Service Associate job description (copy provided)

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.