Night Auditor

Pine Bluffs Hotel; Pine Bluffs (WY); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Free uniforms

401(k)

Flexible schedule

Job summary

Pine Bluffs Hotel in Pine Bluffs, Wyoming, is seeking a Night Auditor dedicated to providing exceptional guest service. This role involves checking in and out guests, making reservations, and ensuring accurate financial records for hotel operations.

The ideal candidate must be available on weekends and holidays and have reliable transportation. Responsibilities include responding to guest inquiries, performing nightly operations summaries, and adhering to hotel policies and safety procedures.

Qualifications

• Must be available weekends and holidays.
• Reliable transportation required.

Responsibilities

• Keeping hotel financial records in order.
• Verifying that all accounts are balanced.
• Checking guests in and out of the hotel.
• Responding to Guests' needs and complaints.
• Answering the phone and making reservations.
• Summarizing each night’s operations.
• Performing duties on a daily checklist.
• Knows all emergency procedures.
• Acting as the Manager on Duty when needed.
• Complete knowledge of hotel policies.
• Washing, drying, and folding laundry.
• Setting up, cooking, and cleaning for breakfast.

Job description

Benefits

• Free uniforms
• 401(k)
• Flexible schedule

Must be available weekends, holidays; reliable transportation required.

Job Overview

The Night Auditor provides outstanding guest service by providing the guest with assistance in any area necessary, answering telephones, making reservations, checking in and checking out guests. Collect and record all reports relating to total hotel sales for the day, keep financial records up to date, process guest bills, and perform the duties of a Front Desk Associate during the night audit shift.

Responsibilities

• Keeping hotel financial records in order
• Verifying that all accounts are balanced and supported by documentation
• Checking guests in and out of the hotel
• Responding to Guests' needs, requests, and complaints
• Answering the phone and making reservations
• Summarizing each night’s operations and listing any follow up tasks for management
• Performing duties on a daily checklist
• Knows all emergency procedures for hotel and guest safety
• Acting as the Manager on Duty (MOD) during hours when no MOD is available
• Complete knowledge of hotel operating policies and procedures
• Wash, dry, and fold laundry
• Set up, cook, and clean for daily guest breakfast

Physical Requirements

• Requires ordinary conversation, hearing, and visual acuity
• Bend, squat, kneel, twist and reach repetitively
• Stand, walk for prolonged periods (8 hours per day), and move about the office and customer facilities as necessary
• Performing this job regularly requires use of hands to finger, handle, or feel objects, tools or controls
• Employee must occasionally lift and/or move up to 50 pounds
• Employee must be able to climb several flights of stairs in case of emergency or if property is not equipped with elevator