Night Admissions Counselor: Elevate Patient Access

Acadia Healthcare; Riverdale (GA); On-site; USD 45,000 - 65,000; Full time

Job summary

Acadia Healthcare seeks a clinical admissions professional to facilitate admissions, conduct intake assessments, and coordinate transfers to ensure appropriate care levels and payer authorization. You will collaborate with clinical staff, perform eligibility checks, and document medical records to support pre-authorization.

The role requires strong patient focus and adherence to safety protocols. Experience in mental/behavioral health and CPR/de-escalation training is preferred, with excellent

Qualifications

• Bachelor’s degree in a social services field required (state may allow)
• Master’s degree in a social services field or RN preferred
• One or more years’ experience in mental/behavioral health preferred

Responsibilities

• Respond to inquiries about the facility within policy timeframes.
• Develop therapeutic relationships with patients and families.
• Perform benefit eligibility to ensure patient benefits are active at admission.
• Collaborate with facility medical and psychiatric personnel to inform referrals.
• Coordinate admission and transfer between referral sources and levels of care.
• Maintain knowledge of milieu management.
• Communicate projected admissions to internal representatives.
• Ensure clinical information from referral sources is received prior to admission.
• Complete pre-admission assessments and communicate disposition recommendations.
• Prepare and maintain medical record documentation for payer authorization.
• Complete initial pre-authorization for treatment and admission.
• Admit the patient and complete forms in the registration system.
• Acknowledge and resolve patient complaints while prioritizing safety.
• Coordinate care for non-admitted patients and arrange follow-up.
• Demonstrate urgency regarding patient safety and service quality.
• Conduct safety checks and supervised intervals as required.

Skills

CPR certification

De-escalation/restraint training

First aid certification

Education

Bachelor’s degree in a social services field

Master’s degree in a social services field or RN preferred

One or more years’ experience in mental/behavioral health

Job description

Acadia Healthcare seeks a clinical admissions professional to facilitate admissions, conduct intake assessments, and coordinate transfers to ensure appropriate care levels and payer authorization. You will collaborate with clinical staff, perform eligibility checks, and document medical records to support pre-authorization.

The role requires strong patient focus and adherence to safety protocols. Experience in mental/behavioral health and CPR/de-escalation training is preferred, with excellent