Next Steps Coordinator

Calvary Church of Naperville; Naperville (IL); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Health / Dental insurance

Vision Insurance

Flex Plan

Short-term Disability

Long-term Disability

Life /AD&D Insurance

Paid Time-Off

School Tuition

Job summary

Calvary Church of Naperville is seeking a Next Steps Coordinator to lead pathways that help people grow in faith, including Growth Track, water baptism, guest experience, and volunteer engagement. You will empower volunteer teams, streamline ministry workflows, and ensure scheduling and communication platforms effectively support participants and leaders with relational leadership and organized execution.

This role emphasizes administrative excellence, proactive communication, and the ability to

Qualifications

• High school diploma or GED required; associate or bachelor's degree preferred.
• One to two years of related administrative or office experience preferred.
• Proficient in Microsoft Office Suite (Excel, Word, Outlook, and PowerPoint) with the ability to learn and manage church management systems, databases, and communication software.

Responsibilities

• Provide Sunday leadership and support for Next Steps serve teams.
• Oversee the organization and support of the Wednesday volunteer teams.
• Assist with onboarding and training Next Steps volunteers to ensure alignment with the ministry’s goals, as trained.
• Oversee scheduling volunteers in Planning Center for Wednesdays, Sundays, and other services/service dates for all volunteer teams, as trained.
• Assist with workflow staff trainings to empower team members and volunteers in using the platform effectively.
• Manage timely communication via Clearstream, the text platform, to engage attendees and volunteers.
• Manage timely general congregant correspondence and follow-up via email, phone call, or other.

Skills

Administrative experience

Microsoft Office

Communication

Leadership

Education

High school diploma or GED

Associate or Bachelor's degree preferred

Tools

Microsoft Office Suite

Church management systems

Excel

Word

Outlook

PowerPoint

Job description

Job Posted: August 11, 2026

Compensation: $17 / hour

FLSA Status: Non-Exempt, Regular Full-Time

The Next Steps Coordinator provides leadership and direction for the pathways that help people grow in their faith and become meaningfully connected at Calvary, including Growth Track, water baptism, guest experience, and volunteer engagement. This role develops and empowers volunteer teams, strengthens ministry workflows, and ensures scheduling and communication platforms effectively support both participants and leaders. Through relational leadership, thoughtful organization, and consistent follow-through, the coordinator plays a vital role in creating a seamless and engaging Next Steps experience.

Main Job Tasks and Responsibilities

Engagement and Leadership

• Provide Sunday leadership and support for Next Steps serve teams.
• Oversee the organization and support of the Wednesday volunteer teams.
• Assist with onboarding and training Next Steps volunteers to ensure alignment with the ministry’s goals, as trained.
• Oversee scheduling volunteers in Planning Center for Wednesdays, Sundays, and other services/service dates for all volunteer teams, as trained.
• Assist with workflow staff trainings (as needed) to empower team members and volunteers in using the platform effectively.
• Manage timely communication via Clearstream, the text platform, to engage attendees and volunteers.
• Manage timely general congregant correspondence and follow-up via email, phone call, or other.

Workflow Management

• Oversee the Growth Track Workflow, ensuring all aspects are organized and effective.
• Oversee the Following Jesus/Water Baptism Workflow; including, but not limited to, registration, reviewing testimonies, making phone calls, scheduling, inventory ordering, set up/teardown and service execution.
• Oversee Connect to Serve Workflow, ensuring follow-up and follow-through of all congregants interested in serving.
• Oversee First-time Guests Workflow, ensuring we are connecting in a timely manner and engaging them in taking their next step.
• Support with other Next Steps Workflows as assigned.

Ministry Resources and Special Projects

• Coordinate the production and printing of ministry materials, including cards, banners, class resources, and other communication pieces.
• Provide leadership and support for additional ministry projects and initiatives as assigned.

Key Competencies

• Demonstrates Christlike character and a growing relationship with Jesus Christ.
• Shows initiative, personal responsibility, accountability, and a proactive approach to work.
• Prioritizes effectively, manages time well, and remains organized across multiple areas.
• Produces accurate, consistent, and thorough work with a commitment to excellence.
• Influences, encourages, equips, and develops others through relational leadership.
• Communicates warmly and professionally while building trust and relationships wisely.
• Responds to change with flexibility, sound judgment, and a solution-oriented mindset.
• Strong experience in administrative systems and communication tools.
• Handles sensitive information with discretion and professionalism.

Education and Experience

• High school diploma or GED required; associate or bachelor's degree preferred.
• One to two years of related administrative or office experience preferred.
• Proficient in Microsoft Office Suite (Excel, Word, Outlook, and PowerPoint) with the ability to learn and manage church management systems, databases, and communication software.

Relationships

• Supervisory Responsibilities: None

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. This role requires the employee to stand; walk and reach with hands and arms. The employee must occasionally lift and/or move up to 20 pounds.

Benefits

• School Tuition
• Health / Dental insurance
• Vision Insurance
• Flex Plan
• Short-term Disability
• Long-term Disability
• Life /AD&D Insurance
• Paid Time-Off