Newsroom Production Engineer & Solutions Architect

TinkerList; New York (NY); On-site; USD 120,000 - 180,000; Full time

Job summary

Cuez is seeking a Production Technologist to bridge product and live productions in news, sports, and events. You will wear five hats—from broadcast engineer to trainer—adapting quickly to each role and guiding deployments from kickoff to live.

You’ll travel frequently across the US, coordinating with our Belgium HQ to align business hours. Based on the US East Coast or Midwest, you’ll own onboarding for US customers end-to-end, design solutions, run pre-sales demos, and support field

Qualifications

• Based on the US East Coast or Midwest (required)
• Newsroom experience: worked in a newsroom or news control room; know iNews or ENPS from the inside
• Hands-on rundown/automation experience: built rundowns yourself and/or built the automation behind a live show
• Strong listener: understand how editorial teams think and translate that into technical decisions
• Technically savvy: control room infrastructure, automation systems, and broadcast IP workflows are second nature
• Ownership mindset: if an onboarding stalls, you chase it down, involve the right people, and get it to done—before the deadline
• Follow-through: after leaving a station, you follow up until you know it’s working
• Curious builder: investigate, tinker, and build in your own time (e.g., AI, vMix, home automation)
• Collaborative: think with the customer and with the Cuez team
• Proactive: steer customers in the right direction, even before they ask
• Adaptable and coachable: adjust to how we work, fast
• Available full-time to onboard US customers
• Willing to travel frequently, mainly in the US

Responsibilities

• Solution design: Analyze client workflows. Define architecture and rollout phases. Turn business needs into concrete milestones.
• Pre-sales support: Lead technical demos for editorial and engineering decision-makers. Answer the hard questions during the sales cycle. Support RFPs and RFIs.
• Field engineering: Get hands-on during installs and go-lives. Solve problems on-site, under pressure, in real time.
• Broadcast & news engineering: Bring deep knowledge of newsroom systems, rundowns, and automated workflows. Know your way around: iNews, ENPS, SMPTE‑2110, EVS, vMix, Singular, AMPP.
• Onboarding ownership: Own the onboarding of US customers end-to-end. If something stalls, flag it, pull in the dev team, and follow up until the customer is live—on time.
• Training & enablement: Teach editorial and technical teams how to get the most out of Automator. Build the confidence that turns new users into power users.
• Feedback loop: Bring what you learn on the ground back to product and engineering. Make sure field insights shape what we build next.

Job description

Cuez is seeking a Production Technologist to bridge product and live productions in news, sports, and events. You will wear five hats—from broadcast engineer to trainer—adapting quickly to each role and guiding deployments from kickoff to live.

You’ll travel frequently across the US, coordinating with our Belgium HQ to align business hours. Based on the US East Coast or Midwest, you’ll own onboarding for US customers end-to-end, design solutions, run pre-sales demos, and support field