Production Technologist

TinkerList; United States; On-site; USD 95,000 - 140,000; Full time

Job summary

Cuez is seeking a Production Technologist to bridge product and live productions across news, sports, and events. You’ll wear five hats—from broadcast engineer to trainer—traveling frequently across the US and coordinating with our Belgium HQ to align hours.

Based on the US East Coast or Midwest, you’ll own on-site onboarding, design solutions, and hands-on field support, ensuring deployments run smoothly and customers stay live on time.

Qualifications

• Newsroom experience required and able to work under deadline.
• Hands-on rundown/automation experience for live productions.
• Strong understanding of newsroom systems and workflows.
• Willingness to travel frequently across the US.

Responsibilities

• Solution design: analyze client workflows and define rollout milestones.
• Pre-sales support: lead technical demos and answer tough questions.
• Field engineering: install, troubleshoot, and support live productions.
• Broadcast & news engineering: deep knowledge of newsroom tech and IP workflows.
• Onboarding ownership: drive US customers to live onboarding.
• Training & enablement: teach teams to maximize Automator usage.
• Feedback loop: relay field insights to product and engineering.

Skills

Newsroom experience

Rundown automation

Field engineering

Editorial-driven decisions

Ownership mindset

Proactive communication

Curious builder

Collaborative

Travel readiness

Adaptable and coachable

Tools

iNews

ENPS

SMPTE-2110

EVS

vMix

AMPP

Singular

Job description

Your mission

This role sits at the intersection of five jobs in one: broadcast engineer, solutions architect, pre‑sales engineer, field engineer, and trainer. We're not looking for someone who fits neatly into one box. We're looking for someone who can wear all these hats—and switch between them without missing a beat. If there's a hat you haven't worn before, be curious to see how it suits you.

You know news. Not broadcast production in general—news specifically. The pace of a newsroom. The pressure of a rundown ten minutes before air. How editorial teams think under deadline.

As Production Technologist at Cuez, you'll be the technical bridge between our product and the productions that run on it—news first and foremost, but also sports, talk shows, and live events across the broadcast world.

This role sits close to the biggest broadcasters in the world. You'll travel frequently, mainly across the US, to be where production happens. Because you'll work closely with our HQ in Belgium, you'll need to be based on the US East Coast so there's real overlap with our business hours.

Responsibilities

• Solution design
  Analyze client workflows. Define architecture and rollout phases. Turn business needs into concrete milestones.
• Pre‑sales support
  Lead technical demos for editorial and engineering decision‑makers. Answer the hard questions during the sales cycle. Support RFPs and RFIs.
• Field engineering
  Get hands‑on during installs and go‑lives. Solve problems on‑site, under pressure, in real time.
• Broadcast & news engineering
  Bring deep knowledge of newsroom systems, rundowns, and automated workflows. Know your way around: iNews, ENPS, SMPTE‑2110, EVS, vMix, Singular, AMPP.
• Onboarding ownership
  Own the onboarding of US customers end‑to‑end. If something stalls, flag it, pull in the dev team, and follow up until the customer is live—on time.
• Training & enablement
  Teach editorial and technical teams how to get the most out of Automator. Build the confidence that turns new users into power users.
• Feedback loop
  Bring what you learn on the ground back to product and engineering. Make sure field insights shape what we build next.

Your profile

• Based on the US East Coast or Midwest (required)
• Newsroom experience: worked in a newsroom or news control room; know iNews or ENPS from the inside
• Hands‑on rundown/automation experience: built rundowns yourself and/or built the automation behind a live show
• Strong listener: understand how editorial teams think and translate that into technical decisions
• Technically savvy: control room infrastructure, automation systems, and broadcast IP workflows are second nature
• Ownership mindset: if an onboarding stalls, you chase it down, involve the right people, and get it to done—before the deadline
• Follow‑through: after leaving a station, you follow up until you know it’s working
• Curious builder: investigate, tinker, and build in your own time (e.g., AI, vMix, home automation)
• Collaborative: think with the customer and with the Cuez team
• Proactive: steer customers in the right direction, even before they ask
• Adaptable and coachable: adjust to how we work, fast
• Available full‑time to onboard US customers
• Willing to travel frequently, mainly in the US