Production Technologist

Cuez; New York (NY); On-site; USD 120,000 - 170,000; Full time

Job summary

Cuez is seeking a Production Technologist who can blend broadcast engineering, solutions architecture, pre-sales, field service and training. You will be the technical bridge for news-centric productions, traveling across the US to deploy and support our cloud-based automation platform.

Based on the US East Coast or Midwest, you’ll align with our Belgium HQ to ensure follow-through and timely live broadcasts.

Qualifications

• Experience in a newsroom or news control room with hands-on knowledge of newsroom systems.
• Ability to design architectures and rollout plans from client workflows.
• Comfort presenting technical demos to editorial and engineering leaders.
• Willingness to travel frequently within the US for installations and support.
• Ownership approach to onboarding and following up until live.

Responsibilities

• Analyze client workflows and translate needs into concrete milestones.
• Lead technical demos for decision-makers and support RFIs/RFPs.
• Install, troubleshoot, and support现场 handovers during go-lives.
• Apply newsroom and automation knowledge to improve workflows.
• Own onboarding for US customers and collaborate with dev teams.
• Train editorial/technical teams to maximize product usage.
• Provide field insights back to product and engineering.

Skills

Newsroom experience

Editorial & technical liaison

Onboarding ownership

Problem solving under pressure

Collaborative mindset

Customer-focused

Tools

iNews

ENPS

SMPTE-2110

EVS

vMix

Singular

AMPP

Job description

Your mission

This role sits at the intersection of five jobs in one: broadcast engineer, solutions architect, pre-sales engineer, field engineer, and trainer. We're not looking for someone who fits neatly into one box. We're looking for someone who can wear all these hats—and switch between them without missing a beat. If there's a hat you haven't worn before, be curious to see how it suits you.

You know news. Not broadcast production in general—news specifically. The pace of a newsroom. The pressure of a rundown ten minutes before air. How editorial teams think under deadline.

As Production Technologist at Cuez, you'll be the technical bridge between our product and the productions that run on it—news first and foremost, but also sports, talk shows, and live events across the broadcast world.

This role sits close to the biggest broadcasters in the world. You'll travel frequently, mainly across the US, to be where production happens. Because you'll work closely with our HQ in Belgium, you'll need to be based on the US East Coast so there's real overlap with our business hours.

Responsibilities

Solution design

Analyze client workflows. Define architecture and rollout phases. Turn business needs into concrete milestones.

Pre-sales support

Lead technical demos for editorial and engineering decision-makers. Answer the hard questions during the sales cycle. Support RFPs and RFIs.

Field engineering

Get hands-on during installs and go-lives. Solve problems on-site, under pressure, in real time.

Broadcast & news engineering

Bring deep knowledge of newsroom systems, rundowns, and automated workflows. Know your way around: iNews, ENPS, SMPTE-2110, EVS, vMix, Singular, AMPP.

Onboarding ownership

Own the onboarding of US customers end-to-end. If something stalls, flag it, pull in the dev team, and follow up until the customer is live—on time.

Training & enablement

Teach editorial and technical teams how to get the most out of Automator. Build the confidence that turns new users into power users.

Feedback loop

Bring what you learn on the ground back to product and engineering. Make sure field insights shape what we build next.

Your profile

• Based on the US East Coast or Midwest (required)
• Newsroom experience: worked in a newsroom or news control room; know iNews or ENPS from the inside
• Hands-on rundown/automation experience: built rundowns yourself and/or built the automation behind a live show
• Strong listener: understand how editorial teams think and translate that into technical decisions
• Technically savvy: control room infrastructure, automation systems, and broadcast IP workflows are second nature
• Ownership mindset: if an onboarding stalls, you chase it down, involve the right people, and get it to done—before the deadline
• Follow-through: after leaving a station, you follow up until you know it’s working
• Curious builder: investigate, tinker, and build in your own time (e.g., AI, vMix, home automation)
• Collaborative: think with the customer and with the Cuez team
• Proactive: steer customers in the right direction, even before they ask
• Adaptable and coachable: adjust to how we work, fast
• Available full-time to onboard US customers
• Willing to travel frequently, mainly in the US

Why us?

• The biggest names in broadcast run on our platform—your work shows up on screen, in real newsrooms, every day
• Short decision lines: good ideas move fast
• Work alongside engineering, design, sales, and customer success—people who build together, not in silos

About Us

At Cuez we’re on a mission to simplify and optimize the production of live broadcasts. From news and sports to talk shows and universities, our cloud-based solutions empower production teams worldwide to create seamless, high-quality content. Our innovative SaaS products help streamline workflows, enhance collaboration, and automate repetitive tasks, allowing creative teams to focus on what truly matters: storytelling. With a global team working both remotely and from our office in Leuven, we foster a dynamic, open and innovation-driven culture. We believe in teamwork, creativity and continuous learning.