New Store Opening Trainer

Wingstop; Saint Joseph (MO); On-site; USD 45,000 - 78,000; Full time

Job summary

Vibe Restaurants is seeking an experienced NSO Trainer to prepare new locations for successful grand openings. You will lead on-site training for managers and teams and provide post-opening support and analysis to drive ongoing improvements.

This on-the-road role requires 75% travel, a valid driver's license, and strong English communication. You will work to ensure systems training on POS and NBO is delivered effectively for a smooth launch.

Qualifications

• High school diploma or equivalent.
• At least 2 years of experience in restaurant operations training.
• 18+ years old with strong leadership and clear English communication.
• Valid driver's license and access to a major airport.

Responsibilities

• Pre-Opening Preparation: participate in weekly support calls, complete pre-opening checklist for training readiness.
• On-Site Training & Development: lead on-site operational training for managers and teams, covering POS and back-office systems.
• Post-Opening Evaluation: create training summary, analyze business trends, and provide improvement recommendations to leadership.

Skills

Leadership

English communication

Education

High school diploma or equivalent

Tools

POS

NBO systems

Job description

Are you a seasoned restaurant professional with a passion for training and development? We're looking for an experienced New Store Opening (NSO) Trainer to join Vibe Restaurants. In this role, you will be responsible for preparing our new restaurants and their teams for a successful grand opening by leading on-site training and providing post-opening support and analysis.What You'll Do:As an NSO Trainer, you'll be a key part of our growth by ensuring our new locations are set up for success from day one. Your responsibilities will include:Pre-Opening Preparation: You'll participate in weekly support calls to give recommendations on product ordering, scheduling, and training based on sales forecasts. You'll also complete a pre-opening checklist to make sure the restaurant is ready for training.On-Site Training & Development: You'll lead on-site operational training for managers and teams at our Wingstops locations. This includes providing training on our Point-of-Sale (POS) and Back-Office (NBO) systems.Post-Opening Evaluation: After each new restaurant opens, you'll create a training summary and analyze business trends. You'll then review your findings and provide recommendations for improvement to our leadership team.What We're Looking For:Experience & Education: A high school diploma or equivalent is required. You need at least two years of experience in a restaurant operations training role or a similar position.Skills & Attributes: You must be at least 18 years old. We're looking for someone with strong leadership skills and clear verbal and written English communication. You'll also need a valid driver's license and access to a major airport.Work Environment:This is an on-the-road position that requires a minimum of 75% travel based on our new store opening calendar. You should be prepared for prolonged periods of standing and walking and be able to lift up-to 25 lbs.