New Store Opener (NSO) Lead

HTO EMP LLC; Fort Worth (TX); On-site; USD 52,000 - 68,000; Full time

Job summary

HTO EMP., LLC invites a motivated New Store Opener/Trainer to lead the successful launch of new locations in the Fort Worth area. The role combines store opening duties with hands-on staff training to ensure consistent service and compliance with company standards.

Responsibilities include coordinating resources, delivering practical training, supervising front- and back-of-house teams, and monitoring adherence to food safety and cleanliness.

Qualifications

• Experience in quick-service retail restaurant operations, preferably in a leadership or training role.
• Strong knowledge of food safety regulations and health codes.
• Excellent communication and interpersonal skills to train and motivate a diverse team.
• Proven organizational skills and ability to manage multiple tasks.
• Willingness to travel to openings out of state.
• High school diploma; restaurant management certifications are a plus.

Responsibilities

• Lead setup and preparation of new store locations for opening day.
• Develop and deliver comprehensive training programs for front- and back-of-house staff.
• Provide ongoing coaching to ensure consistent performance and adherence to standards.
• Conduct regular audits to ensure food safety, cleanliness, and hygiene.

Skills

Leadership

Training

Communication

Interpersonal skills

Attention to detail

Team motivation

Education

High school diploma

Restaurant management certification

Job description

Company Overview

HTeaO is a leading quick-service retail restaurant dedicated to providing exceptional service and high-quality products to our customers. With a commitment to excellence and a passion for delivering memorable dining experiences, we are continuously expanding our team to support our growth and success.

Position Overview

We are seeking a motivated and experienced individual to join our team as a New Store Opener/Trainer. This role is critical in ensuring the successful opening of new stores and providing comprehensive training to our staff members. The ideal candidate will have a strong background in quick-service retail restaurant operations and a proven track record of delivering exceptional training programs.

Key Responsibilities

Store Opening

Lead the setup and preparation of new store locations for opening day.

Coordinate with management to ensure all necessary equipment, supplies, and resources are available for the opening.

Conduct pre-opening inspections to ensure compliance with company standards and procedures.

Collaborate with cross-functional teams to address any last-minute issues or concerns.

Training and Development

Develop and implement comprehensive training programs for new store staff, including front-of-house and back-of-house operations.

Conduct on-the-job training sessions to familiarize employees with company policies, procedures, and best practices.

Provide ongoing coaching and support to team members to ensure consistent performance and adherence to standards.

Evaluate training effectiveness and make recommendations for improvement as needed.

Quality Assurance

Monitor store operations to ensure compliance with food safety, cleanliness, and hygiene standards.

Conduct regular audits and inspections to identify areas for improvement and implement corrective actions.

Collaborate with management to address customer feedback and implement solutions to enhance the overall dining experience.

Team Leadership

Lead by example and demonstrate a strong work ethic, professionalism, and positive attitude.

Foster a collaborative and supportive work environment where team members feel valued and motivated to excel.

Provide guidance and mentorship to new and existing team members to promote career growth and development.

Qualifications

Previous experience in quick-service retail restaurant operations, preferably in a leadership or training role.

Strong knowledge of food safety regulations, health codes, and industry best practices.

Excellent communication and interpersonal skills, with the ability to effectively train and motivate a diverse team.

Proven organizational skills and attention to detail, with the ability to manage multiple tasks simultaneously.

Flexibility to work varying shifts, including early mornings, evenings, weekends, and holidays.

Availability to travel in and out of state as location openings are scheduled.

High school diploma or equivalent; additional certifications or training in restaurant management or hospitality is a plus

HTO EMP., LLC.is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or protected veteran status, or any other characteristic protected by law. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.

HTO EMP., LLC is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at [e-mail]