New Product Specialist

AAA Mountain West Group; Citrus Heights (CA); On-site; USD 74,060,000 - 88,111,000; Full time

Benefits offered by this job

Great pay with incentive plans

401k Matching – company match up to 6%

Medical, Dental, Vision benefits

Paid Holidays

Paid Time Off with volunteer hours

Collaborative environment

Free AAA Classic Membership

AAA Product Discounts

Tuition Reimbursement

Job summary

AAA Mountain West Group in Citrus Heights, CA is seeking a New Product Specialist to drive sales and deliver exceptional service by matching Members with AAA's comprehensive product offerings.

The role focuses on cross-selling, knowledge of new bundles, engaging customers, and meeting monthly sales goals while collaborating with branch teams to generate referrals.

Qualifications

• High school diploma or GED; 1-2 years sales experience preferred.
• Preferred: experience with sales standards and goals; bonding and fingerprinting may be required; valid driver’s license with clean history.

Responsibilities

• Promote cross-sales and referrals.
• Identify suitable product offerings with customers.
• Act as branch SME for new Product and Bundle Offerings.
• Communicate AAA new products and value propositions to the team.
• Achieve monthly sales goals.
• Follow up on leads and quotes via phone and email.
• Generate referrals with Branch Team Members.
• Promote products to meet individual goals and branch objectives.
• Identify process improvements and propose solutions.

Skills

Sales experience

Lead generation

Cold calling

Negotiation

Customer value

Multitasking

Communication

Education

High school diploma

Job description

• Great Pay - opportunity to participate in AAA discretionary annual incentive plan or other incentive plans depending upon position
• 401k Matching – $1 for $1 company match up to 6% of eligible earnings per pay period
• Benefits – Medical, Dental, Vision, wellness program and more!
• Paid Holidays
• Paid Time Off – Team Members accrue paid time off monthly. Depending on position, an additional 24 hours per year are earmarked for volunteer activities.
• Collaborative Environment – AAA will value your contribution to providing exceptional service to our members
• Free AAA Classic Membership
• AAA Product Discounts
• Tuition Reimbursement Program

Why Work For Us?

• Great Pay - opportunity to participate in AAA discretionary annual incentive plan or other incentive plans depending upon position
• 401k Matching – $1 for $1 company match up to 6% of eligible earnings per pay period
• Benefits – Medical, Dental, Vision, wellness program and more!
• Paid Holidays
• Paid Time Off – Team Members accrue paid time off monthly. Depending on position, an additional 24 hours per year are earmarked for volunteer activities.
• Collaborative Environment – AAA will value your contribution to providing exceptional service to our members
• Free AAA Classic Membership
• AAA Product Discounts
• Tuition Reimbursement Program

The New Product Specialist role drives sales and provides outstanding service by effectively matching Members with AAA's comprehensive product offerings.

Responsibilities / Job Duties

• The New Product Specialist acts in a sales capacity; actively promotes cross sales referrals, sales and branch promotions.
• Engage with the customer to identifying the most suitable product offerings.
• Actively approach incoming customers and Act as Subject Matter Expert in the branch for all new Product and Bundle Offerings.
• Effectively communicate AAA new products and value propositions with team members.
• Achieve monthly assigned sales goals.
• Consistently follow-up on leads and unsold quotes by phone and email. Makes outbound calls for lead generation.
• Actively works with Branch Team Members to generate referrals.
• Understands and actively promotes products and services to achieve individual goals in support of meeting organization goals and objectives.
• Overcomes obstacles that create barriers to Team Member or branch efforts.
• Identifies process improvement opportunities and proposes solutions.
• Acts as an agent for change while promoting AAA’s guiding principles and core values.
• Exhibits AAA guiding principles and core values.

Knowledge And Skills

• Natural closer who thrives in a sales driven environment
• Proven experience in inside or outside sales, with the ability to upsell and close
• Lead generation and proactive prospecting
• Strong cold calling and follow-up skills
• Confident in negotiating and building Member and customer value
• Demonstrates sales and service skills. Able to effectively interact, face-to-face, with new, prospective and existing Members.
• Ability to multitask in response to requests, requirements and Member/Team Member expectations.
• Genuine passion for the sales discipline and for helping clients succeed
• Good computer skills, proficient in both reading and basic arithmetic.
• Good written and verbal communication skills in person and over the phone.
• Ability to accept feedback and correct course as necessary.

EDUCATION, COMPETENCIES, CERTIFICATIONS/LICENSES

• Minimum Requirements:
  • High school diploma or GED.
  • 1-2 years of work experience with a preference for inside or outside sales
• Preferred Requirements:
  • Experience working with sales and service standards and goals
  • Bonding and fingerprinting may be required
  • Current & valid drivers license with a clean driving history

Working Environment / Minimum Physical Requirements

Works in a variety of office environments where standing, walking or sitting at a desk, table or computer workstation may be required for extended periods of time. May travel by car, plane or other form of transportation to attend business meetings or conferences. May be required to work in one or more locations in a defined service area. Approximately 50-80 percent of the time spent on the job involves the use of a personal computer.

Starting rates vary by region. Ranges start from $25.80 up to $30.75 hourly. This role is subject to an incentive plan that includes commissions. We expect most employees to earn between $0 - $15,000 in incentives annually, contingent on performance