New Product Specialist

Socket.dev; Citrus Heights (CA); On-site; USD 73,977,000 - 88,442,000; Full time

Benefits offered by this job

Great pay

401k matching

Medical, Dental, Vision

Paid holidays

Paid time off

Tuition reimbursement

AAA Classic Membership

Product discounts

Job summary

Socket.dev is seeking a New Product Specialist in the United States to drive sales while delivering excellent member service. You will identify the best product bundles for customers, promote cross-sell opportunities, and act as a subject matter expert on new offerings in a branch setting.

The role emphasizes meeting monthly sales goals, proactively following up on leads, and collaborating with colleagues to maximize referrals and customer satisfaction.

Qualifications

• High school diploma or GED required; 1–2 years sales experience preferred.
• Inside or outside sales experience with ability to upsell and close.
• Bonding and fingerprinting may be required; valid driver’s license with clean record.

Responsibilities

• Promote cross sales referrals and branch promotions.
• Identify suitable product offerings for customers.
• Act as SME for all new product and bundle offerings.
• Communicate new products and value propositions to team.
• Achieve monthly sales goals.
• Follow up on leads by phone and email; make outbound calls.
• Generate referrals with Branch Team Members.
• Promote products to meet individual and organizational goals.

Skills

Natural closer

Sales experience

Lead generation

Cold calling

Negotiation

Education

High school diploma or GED

1-2 years sales experience

Job description

Why Work For Us?

• Great Pay - opportunity to participate in AAA discretionary annual incentive plan or other incentive plans depending upon position


• 401k Matching – $1 for $1 company match up to 6% of eligible earnings per pay period


• Benefits – Medical, Dental, Vision, wellness program and more!


• Paid Holidays


• Paid Time Off – Team Members accrue paid time off monthly. Depending on position, an additional 24 hours per year are earmarked for volunteer activities.


• Collaborative Environment – AAA will value your contribution to providing exceptional service to our members


• Free AAA Classic Membership


• AAA Product Discounts


• Tuition Reimbursement Program

The New Product Specialist role drives sales and provides outstanding service by effectively matching Members with AAA's comprehensive product offerings.

RESPONSIBILITIES / JOB DUTIES

• The New Product Specialist acts in a sales capacity; actively promotes cross sales referrals, sales and branch promotions.


• Engage with the customer to identifying the most suitable product offerings.


• Actively approach incoming customers and Act as Subject Matter Expert in the branch for all new Product and Bundle Offerings.


• Effectively communicate AAA new products and value propositions with team members.


• Achieve monthly assigned sales goals.


• Consistently follow-up on leads and unsold quotes by phone and email. Makes outbound calls for lead generation.


• Actively works with Branch Team Members to generate referrals.


• Understands and actively promotes products and services to achieve individual goals in support of meeting organization goals and objectives.


• Overcomes obstacles that create barriers to Team Member or branch efforts.


• Identifies process improvement opportunities and proposes solutions.


• Acts as an agent for change while promoting AAA’s guiding principles and core values.


• Exhibits AAA guiding principles and core values.

KNOWLEDGE AND SKILLS

• Natural closer who thrives in a sales driven environment


• Proven experience in inside or outside sales, with the ability to upsell and close


• Lead generation and proactive prospecting


• Strong cold calling and follow-up skills


• Confident in negotiating and building Member and customer value


• Demonstrates sales and service skills. Able to effectively interact, face-to-face, with new, prospective and existing Members.


• Ability to multitask in response to requests, requirements and Member/Team Member expectations.


• Genuine passion for the sales discipline and for helping clients succeed


• Good computer skills, proficient in both reading and basic arithmetic.


• Good written and verbal communication skills in person and over the phone.


• Ability to accept feedback and correct course as necessary.

EDUCATION, COMPETENCIES, CERTIFICATIONS/LICENSES

• Minimum Requirements:
  
  
  
  • High school diploma or GED.
  
  
  • 1-2 years of work experience with a preference for inside or outside sales
  
  
  
  

• Preferred Requirements:
  
  
  
  • Experience working with sales and service standards and goals
  
  
  • Bonding and fingerprinting may be required
  
  
  • Current & valid drivers license with a clean driving history
  
  
  
  

WORKING ENVIRONMENT / MINIMUM PHYSICAL REQUIREMENTS

Works in a variety of office environments where standing, walking or sitting at a desk, table or computer workstation may be required for extended periods of time. May travel by car, plane or other form of transportation to attend business meetings or conferences. May be required to work in one or more locations in a defined service area. Approximately 50-80 percent of the time spent on the job involves the use of a personal computer.

Starting rates vary by region. Ranges start from $25.80 up to $30.75 hourly. This role is subject to an incentive plan that includes commissions. We expect most employees to earn between $0 - $15,000 in incentives annually, contingent on performance