New Patient Scheduling & Referrals Coordinator

St. Joseph's/Candler

Savannah (GA)

On-site

USD 25,000 - 33,000

Full time

14 days+

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Job summary

St. Joseph's/Candler seeks a New Patient Coordinator to manage all incoming referrals for new patients in the Advanced Thoracic Oncology Center. You will review documentation, create new patient charts, and arrange the first appointment with providers. You'll also issue new patient packets and ensure timely processing within 48 business hours.

The role focuses on scheduling accuracy, patient communication, and maintaining the daily clinic schedule to meet provider standards.

Qualifications

  • 2–3 years experience in a medical office.
  • Experience with patient scheduling and referrals.
  • Knowledge of clinic SOPs and documentation.

Responsibilities

  • Schedule clinic visits, referrals, and treatment visits according to SOPs.
  • Maintain clinical schedule to ensure appropriate patient flow and volumes.
  • Contact patients to reschedule and send new patient packets.
  • Review incoming referrals and determine appropriate patient charts within 48 business hours.
  • Coordinate with providers to determine first appointment date and time.
  • Provide updates to referring physicians as needed.

Skills

Scheduling
Referral tracking
Patient communication

Job description

St. Joseph's/Candler seeks a New Patient Coordinator to manage all incoming referrals for new patients in the Advanced Thoracic Oncology Center. You will review documentation, create new patient charts, and arrange the first appointment with providers. You'll also issue new patient packets and ensure timely processing within 48 business hours.

The role focuses on scheduling accuracy, patient communication, and maintaining the daily clinic schedule to meet provider standards.

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