New Patient Scheduler & Care Coordination Specialist

OneOncology, LLC; Florida; On-site; USD 40,000 - 60,000; Full time

Job summary

Hematology Oncology Associates of the Palm Beaches is seeking a detail‑oriented patient scheduling coordinator to join our team. You will evaluate incoming referral documents, coordinate with physicians, and manage scheduling to ensure timely access to care.

You will document communications in the EMR, verify requirements with insurance, and support care coordination. You will triage calls, follow up on incomplete referrals, and strive to maintain compassionate, efficient patient access in our

Qualifications

• Evaluate incoming patient referrals for completeness and accuracy.
• Communicate with referring and attending physicians to clarify medical information.
• Coordinate with Medical Records to obtain missing documentation.
• Schedule new patient appointments based on diagnosis and urgency.

Responsibilities

• Evaluate referrals and schedule appointments according to medical urgency.
• Communicate with physicians to clarify medical information.
• Coordinate with insurance verification and authorization teams for pre-appointment requirements.
• Document all patient communications and scheduling activities in the EMR system.
• Triage calls related to new patient scheduling and route to appropriate staff.

Skills

Communication

Referral coordination

Medical scheduling

EMR proficiency

Tools

EMR software

Job description

Hematology Oncology Associates of the Palm Beaches is seeking a detail‑oriented patient scheduling coordinator to join our team. You will evaluate incoming referral documents, coordinate with physicians, and manage scheduling to ensure timely access to care.

You will document communications in the EMR, verify requirements with insurance, and support care coordination. You will triage calls, follow up on incomplete referrals, and strive to maintain compassionate, efficient patient access in our