New-Patient Orthodontic Experience Coordinator

Choice Healthcare Services; Avondale (AZ); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Wellbeing focus

Growth opportunities

Leadership support

Team events

Benefits package

Job summary

Choice Healthcare Services is seeking an Orthodontic Treatment Coordinator to ensure the New Patient experience and support the doctor’s assessment. You will spend time with patients answering questions about treatment options and fees, aiming to leave them well informed.

In this role you will manage appointments, confirm recalls, discuss treatment plans and insurance benefits, coordinate paperwork, and support the office staff to maintain a smooth, friendly patient flow.

Qualifications

• High school diploma or equivalent.
• 1+ years of experience with dental or orthodontic treatment planning preferred.
• 6+ months of sales experience preferred.
• Bilingual in Spanish preferred.

Responsibilities

• Personal confirmation of all exam, observation, and recall patients.
• Maintains low no-show rate by confirming appointments.
• New patient scheduling to maintain full daily exams.
• Explain treatment plans and collect necessary paperwork.
• Educate patients about veneers, implants, crowns, bridges, Ortho, Perio and any other treatments.
• Discuss dental benefits when applicable and follow up on estimates.

Skills

Spanish bilingual

Dental scheduling

Customer service

Education

High school diploma or equivalent

Job description

Choice Healthcare Services is seeking an Orthodontic Treatment Coordinator to ensure the New Patient experience and support the doctor’s assessment. You will spend time with patients answering questions about treatment options and fees, aiming to leave them well informed.

In this role you will manage appointments, confirm recalls, discuss treatment plans and insurance benefits, coordinate paperwork, and support the office staff to maintain a smooth, friendly patient flow.