New Patient Experience Coordinator

adventhealth; Town of Florida (NY); On-site; USD 22,000 - 36,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Paid Time Off

403(b) Retirement Plan

Parental Leave

Career Development

Well-being Resources

Mental Health Resources

Pet Benefits

Job summary

AdventHealth is hiring for a full-time front desk/administrative coordinator at our Altamonte Springs location in Florida. You will welcome new patients, collect and verify insurance information, secure referrals, and coordinate with physicians to ensure smooth visits.

The role involves registration, insurance authorization, and proactive referral development. Requirements include strong English communication, computer proficiency, and knowledge of medical terminology.

Qualifications

• Clear English communication to read, write, and speak effectively.
• Proficiency with computers and basic software.
• Familiarity with medical terminology and healthcare workflows.

Responsibilities

• Provide new patients with administrative guides and referrals.
• Obtain and review pertinent medical records before appointments.
• Coordinate with physicians and departments to facilitate visits.
• Complete patient registration and obtain insurance authorization.
• Forward financial information and copy insurance cards to Billing.
• Proactively seek opportunities to increase referrals to the practice.
• Respond to referrals promptly and schedule new patients within required timelines.
• Float to other practices as needed for workload balance.

Skills

English fluency

Computer skills

Medical terminology

Education

Associate degree

High School Diploma

Job description

AdventHealth is hiring for a full-time front desk/administrative coordinator at our Altamonte Springs location in Florida. You will welcome new patients, collect and verify insurance information, secure referrals, and coordinate with physicians to ensure smooth visits.

The role involves registration, insurance authorization, and proactive referral development. Requirements include strong English communication, computer proficiency, and knowledge of medical terminology.