New Patient Coordinator

adventhealth; Town of Florida (NY); On-site; USD 22,000 - 36,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Paid Time Off

403(b) Retirement Plan

Parental Leave

Career Development

Well-being Resources

Mental Health Resources

Pet Benefits

Job summary

AdventHealth is hiring for a full-time front desk/administrative coordinator at our Altamonte Springs location in Florida. You will welcome new patients, collect and verify insurance information, secure referrals, and coordinate with physicians to ensure smooth visits.

The role involves registration, insurance authorization, and proactive referral development. Requirements include strong English communication, computer proficiency, and knowledge of medical terminology.

Qualifications

• Clear English communication to read, write, and speak effectively.
• Proficiency with computers and basic software.
• Familiarity with medical terminology and healthcare workflows.

Responsibilities

• Provide new patients with administrative guides and referrals.
• Obtain and review pertinent medical records before appointments.
• Coordinate with physicians and departments to facilitate visits.
• Complete patient registration and obtain insurance authorization.
• Forward financial information and copy insurance cards to Billing.
• Proactively seek opportunities to increase referrals to the practice.
• Respond to referrals promptly and schedule new patients within required timelines.
• Float to other practices as needed for workload balance.

Skills

English fluency

Computer skills

Medical terminology

Education

Associate degree

High School Diploma

Job description

Our promise to you:

Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

All the benefits and perks you need for you and your family:

• Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance

• Paid Time Off from Day One

• 403-B Retirement Plan

• 4 Weeks 100% Paid Parental Leave

• Career Development

• Whole Person Well-being Resources

• Mental Health Resources and Support

• Pet Benefits

Schedule:

Full time

Shift:

Day (United States of America)

Address:

661 E Altamonte Dr

City:

Altamonte Springs

State:

Florida

Postal Code:

32701

Job Description:

Location - 661 E. Altamonte Drive, Suite 223, Altamonte Springs, FL 3270

Shift - Monday – Friday 8:00am - 5:00pm

Provides each new patient with the appropriate administrative guide and referral information for other physicians or facilities. Obtains pertinent medical records before the appointment date for new patients. Coordinates with physicians and departments as needed to facilitate patient visits. Completes registration and obtains insurance authorization for new patients. Forwards financial information and copies of insurance cards to the Billing Department. Proactively seeks opportunities to increase referrals to the practice. Responds to incoming referrals the same day and schedules new patients within the required number of business days. Floats to other practices as needed when patient load or vacation schedules require it. Other duties as assigned.

Knowledge, Skills, and Abilities:

• Demonstrates ability to communicate by reading, writing legibly, speaking and comprehending English effectively in order to carry out job requirements [Required]
• Experience with computers [Required]
• Proficiency in medical terminology [Required]

Education:

• Associate [Preferred]
• High School Grad or Equiv [Required]

Field of Study:

• or equivalent

Work Experience:

• 1+ medical office experience [Preferred]
• EMR experience [Preferred]

Additional Information:

• None Required

Licenses and Certifications:

• None Required

Physical Requirements:

Physical Requirements - https://tinyurl.com/23km2677

Pay Range:

$16.14 - $25.83

Background Screening Requirement (Florida Law)

Certain positions are subject to Florida Level 2 background screening, including fingerprinting, as required by state law.

Applicants may review general information about Florida’s background screening requirements at the Florida Care Provider Background Screening Clearinghouse: https://info.flclearinghouse.com/

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.