New Patient Coordinator (Hales Corners)

Orthodontic Experts; Hales Corners (WI); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking a dedicated New Patient Coordinator to enhance patient experiences and streamline the onboarding process. In this vital role, you will be the first point of contact for new patients, guiding them through their initial visit and ensuring they feel welcomed and informed. Your responsibilities will include taking essential records, assisting with treatment plans, and collaborating with the Treatment Coordinator to facilitate patient acceptance. Join a passionate team committed to making a difference in the lives of patients while enjoying comprehensive benefits and a supportive work environment. If you are ready to contribute to a thriving practice, this opportunity is for you.

Benefits

Paid Training

Travel Pay

Clinical Bonuses

Paid Time Off

Holiday Pay

Medical, Dental, Vision, and Life Insurance

401(k) and matching

Tuition Assistance Program

Free and discounted Orthodontic Treatments

Pet Insurance

Qualifications

• Minimum 6 months chairside experience required.
• Strong computer skills and ability to work independently.

Responsibilities

• Greet new patients and take records for treatment plans.
• Assist in sterilizing equipment and maintaining a clean environment.
• Participate in marketing events and cover payment options.

Skills

Bilingual - Spanish

Computer skills

Ability to work independently

Ability to work in a team setting

Education

High School Diploma/GED

Job description

Description

About us:

Orthodontic Experts is dedicated to quality care and orthodontic excellence. We are a community committed to making a difference in the lives of our patients. We are looking for the best of the best to join our team as a New Patient Coordinator. We currently have 28 offices in the greater Chicagoland area, Wisconsin, and Indiana. This year we are on track to open additional offices! Our core Values consist of the following:

• Accountability
• Continuous Improvement
• Inclusion
• Integrity
• Respect
• Teamwork
• Transparency

Job Description:

You will be greeting new patients and welcoming them to the practice. Following the office introduction, you will take records (pictures and x-rays) which will be utilized to set a treatment plan for the new patient.

Duties include but are not limited to:

• Taking clear x-rays.
• Taking clear photos.
• Taking accurate scans for retainers.
• Assisting in sterilizing equipment.
• Maintaining a clean working environment (not limited to picture & X-ray area).
• Work with the Treatment Coordinator to ensure patient case acceptance by orchestrating a “warm hand-off” to the TC.
• Assist in meeting and/or exceeding monthly and annual clinic goals.
• Cover topics such as payment options and provide the patient with general information regarding insurance coverage as it relates to orthodontics.
• In the event you are traveling to another clinic, you are required to perform all duties and responsibilities of your role including administrative tasks.
• Participate in Marketing Events.
• Other tasks as assigned.

Requirements:

• High School Diploma/ GED
• Ability to work independently, and in a team setting.
• Computer skills.
• Ability to travel & transport self to other practice locations.
• Minimum 6 months Chairside experience.
• Bilingual - Spanish.

Working Hours/ Location:

• Monday – Wednesday 8:45am – 5:00pm
• Thursday & Friday 6:45am – 3:00pm
• 2 Saturdays per month.
• 5778 S. 108th Street, Hales Corners, WI 53130
• Travel to Mount Pleasant and Menomonee Falls.
• Full time.
• Rate of pay - $16.

Benefits (for our full-time employees):

• Paid Training.
• Travel Pay (when traveling to sister clinics farther than 15 miles away from base clinic).
• Clinical Bonuses.
• Paid Time Off.
• Holiday Pay.
• Medical, Dental, Vision, and Life Insurance.
• Accident Insurance.
• Short-Term Disability.
• Long-Term Disability.
• Employee Assistance Program.
• Health Savings Account.
• Dependent Care Account.
• 401(k) and matching.
• Pet Insurance.
• Tuition Assistance Program.
• Identity Theft Protection.
• MetLife MetLaw Legal Insurance.
• Transit Reimbursement - Commuter Account.
• Free and discounted Orthodontic Treatments.