New Patient Coordinator (Hales Corners)

Orthodontic Experts Ltd; Hales Corners (WI); On-site; USD 10,000 - 60,000; Part time

Job summary

Orthodontic Experts Ltd is seeking a New Patient Coordinator for its Hales Corners, WI office. This role involves welcoming patients, taking important records, and ensuring a smooth patient experience. Ideal candidates will possess a High School Diploma and Chairside experience, alongside strong interpersonal and computer skills.

Benefits

Employee Assistance Program

Free and discounted Orthodontic Treatment

Monthly bonuses

Vacation Rental (After 1 year of employment)

Two paid Holidays off per year (Thanksgiving & Christmas)

Qualifications

• High School Diploma or GED required.
• Minimum 6 months Chairside experience is needed.
• Bilingual (Spanish) preferred.

Responsibilities

• Greet new patients and guide them through the office introduction.
• Take clear x-rays, photos, and accurate scans for retainers.
• Assist with sterilizing equipment and maintaining a clean environment.

Skills

Bilingual - Spanish

Computer skills

Ability to work independently

Ability to work in a team setting

Education

High School Diploma/ GED

Job description

Description

About us:

Orthodontic Experts is dedicated to quality care and orthodontic excellence, we are a community committed to making a difference in the lives of our patients. We are looking for the best of the best to join our team as a New Patient Coordinator. We currently have 28 offices in the greater Chicagoland area, Wisconsin and Indiana. This year we are on track to open additional offices! Our core Values consist of the following:

• Accountability
• Continuous Improvement
• Inclusion
• Integrity
• Respect
• Teamwork
• Transparency

Job Description:

You will be greeting new patients and welcoming them to the practice. Following the office introduction, you take records (pictures and x-rays) which will be utilized to set a treatment plan for the new patient.

Duties include but are not limited to:

• Taking clear x-rays.
• Taking clear photos.
• Taking accurate scans for retainers.
• Assisting in sterilizing equipment.
• Maintaining clean working environment (not limited to picture & X-ray area).
• Work with the Treatment Coordinator to ensure patient case acceptance by orchestrating a “warm hand-off” to the TC.
• Assist in meeting and/or exceeding monthly and annual clinic goals.
• Cover topics such as payment options and provide the patient with general information regarding insurance coverage as it relates to orthodontics.
• In the event you are traveling to another clinic, you are required to perform all duties and responsibilities of your role including administrative tasks.
• Participate in Marketing Events
• Other tasks as assigned.

Requirements

• High School Diploma/ GED
• New Patient Coordinators should have the ability to work independently, and in a team setting.
• Computer skills
• New Patient Coordinators should have the ability to travel & transport self to other practice locations.
• Minimum 6 months Chairside experience.
• Bilingual - Spanish

Working Hours/ Location:

• Monday – Wednesday 8:45am – 5:00pm
• Thursday & Friday 6:45am – 3:00pm
• 2 Saturdays per month
• 5778 S. 108th Street , Hales Corners, WI 53130
• Rate of pay - 16$

Benefits (for our part-time employees):

• Employee Assistance Program
• Free and discounted Orthodontic Treatment
• Monthly bonuses
• Vacation Rental (After 1 year of employment)
• Two paid Holidays off per year (Thanksgiving & Christmas)