New Patient Coordinator II (Hales Corners)

Orthodontic Experts Ltd; Racine (WI); On-site; USD 35,000 - 45,000; Full time

Job summary

A leading orthodontic provider is looking for a New Patient Coordinator II to assist in delivering exceptional orthodontic care. This role involves training as an Orthodontic Assistant while performing various tasks under the supervision of an orthodontist. Ideal candidates will possess a high school diploma and are encouraged to have prior dental or orthodontic experience.

Benefits

Paid Training

Travel Pay

Clinical Bonuses

Paid Time Off

Medical, Dental, Vision, and Life Insurance

401(k) and matching

Free and discounted Orthodontic Treatments

Qualifications

• Preferred previous experience in a dental or orthodontic setting.

Responsibilities

• Assist the orthodontist during procedures and learn orthodontic techniques.
• Take patient records, including photos and x-rays.
• Maintain cleanliness and sterilize equipment.

Skills

Computer skills

Teamwork

Independence

Education

High School Diploma / GED

Job description

Description

Orthodontic Experts is dedicated to quality care and orthodontic excellence, we are a community committed to making a difference in the lives of our patients. We are looking for the best of the best to join our team as a New Patient Coordinator II. We currently have 28 offices in the greater Chicagoland area, Wisconsin and Indiana. This year we are on track to open additional offices! Our core Values consist of the following:

• Accountability
• Continuous Improvement
• Inclusion
• Integrity
• Respect
• Teamwork
• Transparency

Job Description:

As a New Patient Coordinator II (NPC II), you will be set on the training path of an Orthodontic Assistant in training. Under the supervision of the orthodontist, the NPC II is responsible for learning and mastering various orthodontic procedures. They must be able to demonstrate that they are grasping the procedures and are able to perform them by making progress towards mastering the procedures and performing them independently or under the direction of the orthodontist. The NPC II will also act as a backup for the NPC role, which consists of taking records (pictures and x-rays) used for creating a treatment plan for the new patient.

Duties include but are not limited to:

• Under the supervision of the orthodontist, the NPC II is responsible for learning and mastering the following orthodontic procedures.
• Assist the orthodontist during procedures, such as adjusting braces and placing orthodontic appliances.
• Complete Full Arch Bonding top and bottom, as well as bonding fixed retainers.
• Debonding
• Rebonding Brackets
• Using various digital scanners
• Making clear retainers
• Delivering expanders, space maintainers and forsus.
• Taking clear x-rays.
• Taking clear photos.
• Taking accurate scans for retainers.
• Assisting in sterilizing equipment.
• Maintaining clean working environment (not limited to picture & X-ray area).
• Work with the Treatment Coordinator to ensure patient case acceptance by orchestrating a “warm hand-off” to the TC.
• Assist in meeting and/or exceeding monthly and annual clinic goals.
• Cover topics such as payment options and provide the patient with general information regarding insurance coverage as it relates to orthodontics.
• In the event you are traveling to another clinic, you are required to perform all duties and responsibilities of your role including administrative tasks.
• Participate in Marketing Events
• Completion of annual compliance training
• Other tasks as assigned.

Requirements

• High School Diploma/ GED
• New Patient Coordinators should have the ability to work independently and in a team setting
• Computer skills
• Previous experience in a dental or orthodontic setting preferred

Working Hours/ Location:

• Monday – Wednesday 8:45am – 5:00pm
• Thursday - Friday 6:45am – 3:00pm
• 2 Saturdays per month; 7:45am-1:00pm
• Base location: 5778 S. 108th Street , Hales Corners, WI 53130
• This position requires travel to additional clinics for training and coverage purposes - Mount Pleasant and Menomonee Falls

Benefits (for our full-time employees):

• Paid Training
• Travel Pay (when traveling to sister clinics farther than 15 miles away from base clinic)
• Clinical Bonuses
• Paid Time Off
• Holiday Pay
• Medical, Dental, Vision, and Life Insurance
• Accident Insurance
• Short-Term Disability
• Long-Term Disability
• Employee Assistance Program
• Health Savings Account
• Dependent Care Account
• 401(k) and matching
• Pet Insurance
• Tuition Assistance Program
• Identity Theft Protection
• MetLife MetLaw Legal Insurance
• Transit Reimbursement - Commuter Account
• Free and discounted Orthodontic Treatments