New Patient Coordinator (Menomonee Falls)

Orthodontic Experts Ltd; Menomonee Falls (WI); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading orthodontic practice seeks a New Patient Coordinator in Menomonee Falls to greet new patients, assist with record-taking, and maintain clinical operations. Ideal candidates will possess a High School Diploma, have chairside experience, and be bilingual in Spanish. This full-time role offers competitive pay, benefits, and opportunities for growth.

Benefits

Paid Training

Travel Pay for clinic transfers

Clinical Bonuses

Paid Time Off

Medical, Dental, and Vision Insurance

401(k) and matching

Tuition Assistance Program

Qualifications

• Minimum 6 months Chairside experience.
• Ability to transport self to other practice locations.
• New Patient Coordinators should work independently and in a team.

Responsibilities

• Greeting new patients and taking their records.
• Taking clear x-rays and photos.
• Assisting in sterilizing equipment and maintaining a clean environment.

Skills

Bilingual - Spanish

Computer skills

Ability to work independently

Teamwork

Education

High School Diploma/GED

Job description

Description

About us:

Orthodontic Experts is dedicated to quality care and orthodontic excellence, we are a community committed to making a difference in the lives of our patients. We are looking for the best of the best to join our team as a New Patient Coordinator. We currently have 28 offices in the greater Chicagoland area, Wisconsin and Indiana. This year we are on track to open additional offices! Our core Values consist of the following:

• Accountability
• Continuous Improvement
• Inclusion
• Integrity
• Respect
• Teamwork
• Transparency

Job Description:

You will be greeting new patients and welcoming them to the practice. Following the office introduction, you take records (pictures and x-rays) which will be utilized to set a treatment plan for the new patient.

Duties include but are not limited to:

• Taking clear x-rays.
• Taking clear photos.
• Taking accurate scans for retainers.
• Assisting in sterilizing equipment.
• Maintaining clean working environment (not limited to picture & X-ray area).
• Work with the Treatment Coordinator to ensure patient case acceptance by orchestrating a “warm hand-off” to the TC.
• Assist in meeting and/or exceeding monthly and annual clinic goals.
• Cover topics such as payment options and provide the patient with general information regarding insurance coverage as it relates to orthodontics.
• In the event you are traveling to another clinic, you are required to perform all duties and responsibilities of your role including administrative tasks.
• Participate in Marketing Events
• Other tasks as assigned.

Requirements

• High School Diploma/ GED
• New Patient Coordinators should have the ability to work independently, and in a team setting.
• Computer skills
• New Patient Coordinators should have the ability to travel & transport self to other practice locations.
• Minimum 6 months Chairside experience.
• Bilingual - Spanish

Working Hours/ Location:

• Monday – Wednesday 8:45am – 5:00pm
• Thursday & Friday 6:45am – 3:00pm
• 2 Saturdays per month
• N81W15180 Ste. B, Appleton Ave , Menomonee Falls, WI 53051
• Travel to Hales Corners and Mount Pleasant
• Full time
• Rate of pay - 16$

Benefits (for our full-time employees):

• Paid Training
• Travel Pay (when traveling to sister clinics farther than 15 miles away from base clinic)
• Clinical Bonuses
• Paid Time Off
• Holiday Pay
• Medical, Dental, Vision, and Life Insurance
• Accident Insurance
• Short-Term Disability
• Long-Term Disability
• Employee Assistance Program
• Health Savings Account
• Dependent Care Account
• 401(k) and matching
• Pet Insurance
• Tuition Assistance Program
• Identity Theft Protection
• MetLife MetLaw Legal Insurance
• Transit Reimbursement - Commuter Account
• Free and discounted Orthodontic Treatments