New Patient Acquisition & Scheduling Pro

Big Sky Smiles and Sedation; Missoula (MT); On-site; USD 28,000 - 33,000; Full time

Benefits offered by this job

401(k)

Company parties

Competitive salary

Dental insurance

Health insurance

Paid time off

Training & development

401(k) matching

Bonus based on performance

Profit sharing

Job summary

Big Sky Smiles & Sedation is seeking an energetic New Patient Sales & Scheduling Coordinator to join our growing Missoula team. This is not a traditional front-desk role; it is a sales-focused position that rewards performance by connecting with prospective patients and turning inquiries into scheduled visits.

You’ll handle inbound/outbound contacts via phone, website, ads, social media, and other channels, guiding patients toward implant, sedation dentistry, surgery, or comprehensive care.

Qualifications

• Experience in inside sales or appointment setting preferred.
• Ability to handle objections and turn inquiries into appointments.
• Excellent phone presence and communication skills.

Responsibilities

• Make outbound calls to prospective new patients and leads
• Respond quickly to online and phone inquiries
• Follow up consistently with patients who have not yet scheduled
• Build relationships with nervous or hesitant patients
• Identify what prospective patients are looking for and help guide them toward the appropriate appointment
• Confidently overcome common scheduling, financial, and treatment-related objections
• Schedule new-patient exams and consultations
• Follow up by phone, text, and email
• Re-engage older leads who previously expressed interest
• Help fill openings in the new-patient and consultation schedules
• Maintain accurate notes and lead status
• Track leads from initial inquiry through scheduled and completed appointments
• Meet individual scheduling, conversion, and show-rate goals

Skills

Outbound calls

Sales

Lead conversion

Follow-up

Communication

Job description

Big Sky Smiles & Sedation is seeking an energetic New Patient Sales & Scheduling Coordinator to join our growing Missoula team. This is not a traditional front-desk role; it is a sales-focused position that rewards performance by connecting with prospective patients and turning inquiries into scheduled visits.

You’ll handle inbound/outbound contacts via phone, website, ads, social media, and other channels, guiding patients toward implant, sedation dentistry, surgery, or comprehensive care.