New Overnight Remote Customer Experience Representative, Robinhood Concierge (Fully Remote)

Robinhood; United States; À distance; USD 70 000 - 100 000; Plein temps

Avantages offerts par ce poste

Equity

401(k)

Health insurance

Lifestyle wallet

Résumé du poste

Robinhood is a financial services company on a mission to democratize finance for all. It is a fast-moving, high-performing team using frontier technologies to tackle the world's biggest financial problems.

Support high-value clients and resolve complex issues with empathy. Proactively engage customers to educate and add value. Guide customers through complex financial tools and products, sharing insights to improve offerings.

Qualifications

• 3+ years in a brokerage or licensed financial environment.

Responsabilités

• Guide customers through complex financial tools and products.
• Share insights to improve products and services.

Connaissances

Communication skills

Strong communication

Formation

FINRA Series 7

FINRA Series 63

Description du poste

• Support high-value clients and resolve complex issues with empathy.
• Proactively engage customers to educate and add value.

What you'll do:

• Guide customers through complex financial tools and products.
• Share insights to improve products and services.

What you bring:

• 3+ years in a brokerage or licensed financial environment.
• FINRA Series 7 and 63; strong communication skills.

What we offer:

• Performance-driven compensation, equity, and 401(k).
• 100% paid health insurance and lifestyle wallet.

Robinhood is a financial services company on a mission to democratize finance for all. It is a fast-moving, high-performing team using frontier technologies to tackle the world's biggest financial problems.