New Orleans Hotel GM: Lead Guest Experience & Growth

Canopy by Hilton New Orleans Downtown; New Orleans (LA); In loco; USD 150.000 - 185.000; Tempo pieno

Descrizione del lavoro

Canopy by Hilton New Orleans Downtown is seeking a hands-on General Manager to lead a vibrant property. You will oversee operations, guest experience, associate engagement, and financial performance while staying connected to the local culture.

The role requires proven GM experience in full-service or lifestyle hotels, strong leadership, brand standards, and the ability to translate data into action in a competitive urban market.

Competenze

• Proven success as a Hotel General Manager in full-service or lifestyle hotels.
• Strong leadership and team development abilities.
• Deep understanding of hotel operations and financial performance.

Mansioni

• Provide overall leadership and direction for hotel operations and brand standards.
• Lead, coach, and develop the executive leadership team and hotel associates.
• Drive financial performance, including revenue, profitability, labor, and expenses.
• Partner with Sales & Marketing and Revenue Management to maximize performance.
• Maintain guest satisfaction and associate engagement scores.
• Build relationships within New Orleans business, tourism, and community markets.
• Ensure compliance with Hilton standards and all regulations.
• Analyze results and implement strategies to improve profitability.
• Serve as a visible ambassador for the hotel and Canopy brand.

Conoscenze

Leadership

Hotel operations

Financial management

Revenue strategy

Team development

Communication

Descrizione del lavoro

Canopy by Hilton New Orleans Downtown is seeking a hands-on General Manager to lead a vibrant property. You will oversee operations, guest experience, associate engagement, and financial performance while staying connected to the local culture.

The role requires proven GM experience in full-service or lifestyle hotels, strong leadership, brand standards, and the ability to translate data into action in a competitive urban market.