New Home Specialist

Eastwood Homes; Charlotte (NC); On-site; USD 35,000 - 65,000; Full time

Benefits offered by this job

401K

Benefits package

Job summary

Eastwood Homes in Charlotte, NC is seeking a New Home Specialist to generate new home sales and build relationships with homeowners and realtors. You will guide buyers from inquiry to contract and coordinate closings, while maintaining model homes and marketing materials.

Ideal candidates have 2–5 years of sales experience, excellent communication skills, and a NC/SC real estate license (or willingness to obtain). Weekend hours and a clean vehicle are required.

Qualifications

• 2-5 years of sales experience.
• Excellent written, verbal communication and customer service skills.
• Pre-employment drug and background screening required.
• Experience in new home sales, real estate, outside sales, retail sales, hospitality or other customer-facing roles preferred.
• Active NC and/or SC real estate license preferred or willingness to obtain.
• Ability to commute up to an hour to assigned model home.
• Ability to overcome objections and guide customers through the sales process with professionalism.
• Coachable with a willingness to learn and grow.
• Must work five days a week including weekends and some evenings.

Responsibilities

• Create and initiate community marketing campaigns to attract new customers and maintain relationships with local real estate agents.
• Demonstrate understanding of customers' needs and align with Eastwood Homes’ product design.
• Stay informed on local market conditions, competitor activity, and industry trends.
• Meet or exceed monthly and annual sales goals while maintaining high customer satisfaction.
• Guide prospective homebuyers through the entire purchasing process from inquiry to closing coordination.
• Follow up with prospects, realtors, and buyers via phone, email, text, and CRM systems.
• Maintain model home appearance, signage, and marketing materials at the community.
• Participate in sales meetings, training, and professional development.

Skills

Sales experience

Customer service

Communication skills

Objection handling

Willingness to obtain license

Job description

Job Details Job Location: Charlotte Division - Charlotte, NC Building Locally, Leading Nationally

Top 50 Homebuilder Nationwide, #6 Best Place to Work, Top 10 Privately-Held Businesses in NC, Builder of the Year Award Recipient!

Why Eastwood Homes?

Founded in 1977, Eastwood Homes is a privately-held residential homebuilder dedicated to providing homes of exceptional value and outstanding craftsmanship in nine divisions and four states throughout the Southeast region. With almost 50 years of experience and 24,000 home closings, Eastwood Homes prides itself on offering more than just a place to live, we offer a way of life for homeowners and employees alike. We invite you to join our team of dedicated, motivated, and passionate professionals and experience the true meaning behind our company motto, Built with Care.

Why Apply as a New Home Specialist?

Are you a self-motivated, dedicated individual with an entrepreneurial spirit and passion for growth? Are you comfortable building new relationships with potential homeowners and realtors to create a thriving neighborhood where people desire to live? As a New Home Specialist, you are responsible for generating new home sales. It’s a rewarding career that offers you the opportunity to change someone’s life every single day!! That’s what we call making a difference.

New Home Specialist Responsibilities:

• Create and initiate community marketing campaigns to attract new customers, foster referral business, and maintain business relationships with local real estate agents.
• Demonstrate a thorough understanding of customers’ needs and how those needs align with Eastwood Homes’ product design.
• Stay informed on local market conditions, competitor activity, and industry trends.
• Meet or exceed monthly and annual sales goals while maintaining high customer satisfaction standards.
• Use of AI training tool to record customer presentations.
• Guide prospective homebuyers through the entire new home purchasing process, from initial inquiry to contract execution and closing coordination.
• Consistently follow up with prospects, realtors, and current buyers through phone calls, email, text, and CRM systems.
• Maintain model home appearance, signage, marketing materials, and community presentation standards.
• Participate in sales meetings, ongoing training, and professional development opportunities.
• Demonstrate model home, floor plan designs, home features, and home site availability to potential residents.
• Understand architectural plans, blueprints, and site plans.
• Facilitate contract documents as it pertains to the purchase of a new home.
• Work alongside community builder to deliver 100% customer satisfaction.

New Home Specialist Qualifications:

• 2-5 Years Sales Experience.
• Excellent written, verbal communication and customer service skills.
• Successful completion of a pre-employment drug and background screening.
• Previous experience in new home sales, real estate, outside sales, retail sales, hospitality, or other customer-facing sales environments preferred.
• Active North Carolina and/or South Carolina real estate license preferred or willingness to obtain as required.
• Commute up to an hour to assigned model home.
• Ability to overcome objections, navigate complex decisions, and guide customers through the sales process with confidence and professionalism.
• Coachable with a willingness to learn and continuously improve.
• Ability to work a minimum five-day work week including Saturday and Sunday plus early evening weekday hours.
• Must possess a clean, dependable vehicle.
• Proper business attire and personal hygiene required to represent company in a professional manner.

Aside from our happy homeowners, we know that no one is more vital to our success than our team members. For our New Home Specialists’ success and well-being, we offer competitive compensation, challenging opportunities for growth, a comprehensive benefits package including a 401K, and a fun environment in which you can thrive both professionally and personally!