NEW HOME DESIGN COORDINATOR

Socket.dev; Indianapolis (IN); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Professional development training

Tuition reimbursement

Competitive compensation

401(k) with matching contributions and

Employee life insurance

Personal time off

Inclusive leave

Job summary

Fischer Homes in Indianapolis is seeking a Designer to work in our design center, guiding homebuyers through finishes and materials, delivering friendly, knowledgeable service, and helping translate each customer’s vision into a tangible plan.

You will review agreements, prepare clear selection sheets, and coordinate with Sales Counselors and Divisions to keep appointments on track while keeping the showroom polished and inviting.

Qualifications

• Must have strong customer service orientation and the ability to engage with customers.
• Ability to stay up-to-date on design trends and product offerings.
• Patience and customer-centered approach to the design process.

Responsibilities

• Assist customers at selection and sign-off through the sale-to-start process with excellent satisfaction.
• Review customer agreements prior to the Selections Appointment for build ability.
• Deliver error-free selection sheets communicating customers' wants and expectations.
• Coordinate follow-ups with customers, Sales Counselors, and Divisions to ensure timely sign-offs.
• Collaborate with Division and Sales Managers to design speculative inventory homes based on market trends.
• Maintain a presentable Design Center showroom.

Skills

Customer service

People skills

Design knowledge

Detail orientation

Communication

Education

Associate’s Degree in design or related field

Job description

As a Designer in our Indianapolis Office, you will work one-on-one with our home buyers in selecting their new home finishes. In this role, you will provide exceptional customer service by guiding the customer through their design centre appointment and informing them on the materials that will be in their home. The most rewarding aspect of this role is playing an integral role in the vision customers have for their home.

You will thrive in this role if you:

• Have an outgoing personality and are comfortable meeting and engaging with new people.
• Are typically upbeat and optimistic and can be flexible to our customers’ needs.
• Have patience and take a customer-centered approach to your work.
• Research products and changing design trends to remain up to date and knowledgeable about our product offerings.
• Can refocus individuals back to the task at hand to ensure timeliness and accuracy of the appointment.

These skills will be used to:

• Assist customers at selection and sign off through the sale-to-start process by providing excellent customer satisfaction.
• Review all customer agreements prior to the Selections Appointment for build ability.
• Deliver error-free selection sheets. The selection sheets should clearly communicate the customers' wants and expectations so they can be properly executed.
• Follow up with customers, Sales Counselors, and Divisions as needed to ensure that selections and sign- offs are accurate and completed on time.
• Work with Division Managers and Sales Managers to design speculative inventory homes utilizing research on what will be popular for a given community and home plan.
• Maintain a presentable Design Center showroom.

Preferred Qualifications

• Associate’s Degree in design or related field

Physical demands and work environment:

• Must be able to use sensory skills (i.e. verbal communication) to effectively communicate and interact with other Associates and customers.
• Must be able to perform repetitive motions and use fine motor skills (i.e. typing, writing) to operate office supplies (i.e. computer, calculator, copier).
• Must be able to lift and carry approximately 20-25lbs unassisted.
• Must be able to sit for long periods of time with low periods of reaching and standing.

The Value of a Career with Fischer Homes

Fischer Homes is one of the largest and most reputable home builders in the Midwestern and southeastern states. Founded in 1980, the company has grown to build over 40,000 homes and employs over 750 Associates. Fischer Homes' solid reputation has been built largely by the talent of our Associates as we have been recognized as the 31st largest builder in the United States.

We value diversity within the Fischer Homes organization and see each Associate as a team member and valuable asset. We select highly competent individuals to join our team, provide them with the resources, training, and development possible to make significant contributions and drive their success while determining their career paths. The rewards for their efforts are:

• Professional Development Training programs
• Tuition Reimbursement
• Competitive Compensation
• 401(k) with Company matching contributions and profit-sharing
• Employee Life Insurance
• Personal time off
• Inclusive Leave

Fischer Homes holds the highest ethical standards of business. We are honest and straightforward and will stand by our word. Our actions demonstrate respect, courtesy, and above all, fairness.