NEW HOME DESIGN COORDINATOR

The Fischer Group; Indianapolis (IN); On-site; USD 42,000 - 62,000; Full time

Job summary

Fischer Homes in Indianapolis is seeking a Designer to work one-on-one with home buyers during design center appointments, guiding selections and explaining materials to help realize their home vision.

The role rewards an outgoing, patient communicator who stays current on design trends, maintains an orderly showroom, and collaborates with Sales Counselors to ensure accurate, timely sign-offs.

Qualifications

• Customer-focused design center experience preferred.
• Excellent communication and interpersonal skills.
• Ability to stay current on design trends and materials.

Responsibilities

• Assist customers at selection and sign-off through the process.
• Review customer agreements prior to the Selections Appointment.
• Deliver error-free selection sheets clearly communicating customer wants.
• Follow up with customers and sales teams to ensure accuracy and timeliness.
• Collaborate with managers to design speculative inventory homes.
• Maintain a presentable Design Center showroom.

Skills

customer service

communication

people engagement

design intuition

Education

Associate’s Degree in design or related field

Job description

Job Summary

As a Designer in our Indianapolis Office, you will work one-on-one with our home buyers in selecting their new home finishes. In this role, you will provide exceptional customer service by guiding the customer through their design center appointment and informing them on the materials that will be in their home. The most rewarding aspect of this role is playing an integral role in the vision customers have for their home.

You will thrive in this role if you:

• Have an outgoing personality and are comfortable meeting and engaging with new people.
• Are typically upbeat and optimistic and can be flexible to our customers’ needs.
• Have patience and take a customer-centered approach to your work.
• Research products and changing design trends to remain up to date and knowledgeable about our product offerings.
• Can refocus individuals back to the task at hand to ensure timeliness and accuracy of the appointment.

These skills will be used to:

• Assist customers at selection and sign off through the sale-to-start process by providing excellent customer satisfaction.
• Review all customer agreements prior to the Selections Appointment for build ability.
• Deliver error-free selection sheets. The selection sheets should clearly communicate the customers' wants and expectations so they can be properly executed.
• Follow up with customers, Sales Counselors, and Divisions as needed to ensure that selections and sign- offs are accurate and completed on time.
• Work with Division Managers and Sales Managers to design speculative inventory homes utilizing research on what will be popular for a given community and home plan.
• Maintain a presentable Design Center showroom.

Preferred Qualifications

• Associate’s Degree in design or related field

Physical demands and work environment

• Must be able to use sensory skills (i.e. verbal communication) to effectively communicate and interact with other Associates and customers.
• Must be able to perform repetitive motions and use fine motor skills (i.e. typing, writing) to operate office supplies (i.e. computer, calculator, copier).
• Must be able to lift and carry approximately 20-25lbs unassisted.
• Must be able to sit for long periods of time with low periods of reaching and standing.

The Value of a Career with Fischer Homes

Fischer Homes is one of the largest and most reputable home builders in the Midwestern and southeastern states. Founded in 1980, the company has grown to build over 40,000 homes and employs over 750 Associates. Fischer Homes' solid reputation has been built largely by the talent of our Associates as we have been recognized as the 31st largest builder in the United States.

We value diversity within the Fischer Homes organization and see each Associate as a team member and valuable asset. We select highly competent individuals to join our team, provide them with the resources, training, and development possible to make significant contributions and drive their success while determining their career paths. The rewards for their efforts are:

• Professional Development Training programs
• Tuition Reimbursement
• Competitive Compensation
• 401(k) with Company matching contributions and profit sharing
• Employee Life Insurance
• Personal time off
• Inclusive Leave

Fischer Homes holds the highest ethical standards of business. We are honest and straightforward and will stand by our word. Our actions demonstrate respect, courtesy, and above all, fairness.