NEW HOME DESIGN COORDINATOR

FISCHER HOMES; Erlanger (KY); On-site; USD 40,000 - 60,000; Full time

Job summary

Fischer Homes in the Corporate Office is seeking a Designer to work one‑on‑one with home buyers, guiding them through design center appointments and selecting finishes. You will inform customers about materials and contribute to realizing their vision for their new home.

The role centers on delivering excellent customer service, staying current on design trends, and ensuring accurate, timely selections and showrooms.

Qualifications

• Associate’s Degree in design or related field.

Responsibilities

• Assist customers at selection and sign‑off through the sale-to-start process for customer satisfaction.
• Review customer agreements prior to the Selections Appointment for build ability.
• Deliver error-free selection sheets communicating customers' wants and expectations.
• Follow up with customers, Sales Counselors, and Divisions to ensure accuracy and timeliness.
• Collaborate with Division and Sales Managers to design speculative inventory homes based on trends.
• Maintain a presentable Design Center showroom.

Skills

Customer service

Communication

Interpersonal skills

Design detail

Education

Associate’s Degree in design

Job description

As a Designer in our Corporate Office, you will work one-on-one with our home buyers in selecting their new home finishes. In this role, you will provide exceptional customer service by guiding the customer through their design center appointment and informing them on the materials that will be in their home. The most rewarding aspect of this role is playing an integral role in the vision customers have for their home.

You will thrive in this role if you:

• Have an outgoing personality and are comfortable meeting and engaging with new people.
• Are typically upbeat and optimistic and can be flexible to our customers’ needs.
• Have patience and take a customer-centered approach to your work.
• Research products and changing design trends to remain up to date and knowledgeable about our product offerings.
• Can refocus individuals back to the task at hand to ensure timeliness and accuracy of the appointment.

These skills will be used to:

• Assist customers at selection and sign off through the sale-to-start process by providing excellent customer satisfaction.
• Review all customer agreements prior to the Selections Appointment for build ability.
• Deliver error-free selection sheets. The selection sheets should clearly communicate the customers' wants and expectations so they can be properly executed.
• Follow up with customers, Sales Counselors, and Divisions as needed to ensure that selections and sign‑offs are accurate and completed on time.
• Work with Division Managers and Sales Managers to design speculative inventory homes utilizing research on what will be popular for a given community and home plan.
• Maintain a presentable Design Center showroom.

Preferred Qualifications

• Associate’s Degree in design or related field

Physical demands and work environment:

• Must be able to use sensory skills (i.e. verbal communication) to effectively communicate and interact with other Associates and customers.
• Must be able to perform repetitive motions and use fine motor skills (i.e. typing, writing) to operate office supplies (i.e. computer, calculator, copier).
• Must be able to lift and carry approximately 20-25lbs unassisted.
• Must be able to sit for long periods of time with low periods of reaching and standing.

Equal Employment Opportunity

Application Waiver:Fischer Management, LLC is an Equal Opportunity Employer and does not discriminate against applicants on the basis of sex, age, race, color, religion, sexual orientation, national origin, veteran status, citizenship, disability or any other legally protected status. Equal access to programs, services and employment is available to all persons. Those applicants requiring reasonable accommodation to the application and/or interview process should notify a representative of the Human Resource Department.The facts as stated on the application are true and correct. I understand that, if employed, false statements or significant omissions on the application may result in my immediate dismissal whenever the false statement or omission is discovered.I authorize Fischer Management, LLC to investigate my personal, financial, and credit history through any investigative or credit agency of its choice. I further authorize any personal reference, school, former employer, government agency, or other person to disclose to Fischer Management, LLC, or its agent, all information they may have about me, and I release from all liability for disclosing such information. I understand that I may be contacted and asked to provide my date of birth by the agency performing the background investigation, and that this additional information is for investigative purposes and will not be provided to Fischer Management, LLC.I understand that I may be required to work over 40 hours a week and on weekends as a condition of being employed here.In consideration of my employment, I agree to conform to the rules and regulations for employees. I understand that my employment and compensation is at-will. This means that termination can occur, with or without cause or reason, at any time, at the option of either the company or me. I understand that no representative of the company other than its President has the authority to enter into any agreement for employment for any specified period of time or to make any agreement contrary to the foregoing. I further understand that any such agreement must be in writing and signed by the President of the company.I understand that I may be required to submit to a pre-employment and post-employment test for fitness, honesty, and/or substance abuse, if not prohibited by law. I further understand that employment is conditional until results of any pre-employment test are known.Upon separation of employment, I agree that I will return all Company property and information, and I authorize the company to withhold from my final paycheck any monies owed to it by me.By typing your name and date below I am providing my electronic acknowledgment that I represent and warrant that I have read and fully understand the foregoing and seek employment under these conditions listed above: *