New Home Consultant

LSC Lennar Sales Corp; Federal Way (WA); On-site; USD 60,000 - 100,000; Full time

Benefits offered by this job

Bonuses/commissions

Health insurance

401(k) match

Parental leave

Education assistance

Vacation & holidays

Referral bonus

Home purchase discounts

Job summary

Lennar is seeking a New Home Consultant to guide homebuyers from first contact to closing at Lennar communities. You will apply proactive sales techniques, build relationships, and provide exceptional customer service to ensure a smooth purchasing experience.

Responsibilities include engaging visitors, managing leads, coordinating with internal teams, and staying knowledgeable about Lennar's neighborhoods and offerings to drive sales and exceed customer expectations.

Qualifications

• High school diploma or equivalent required.
• 1–3 years of experience in new home sales, real estate, or related field.
• Proven ability to build relationships and close sales.
• Strong communication, organizational, and customer service skills.
• Proficiency in Microsoft Office and sales tracking tools.
• Self-motivated with a results-driven mindset and ability to work independently.

Responsibilities

• Engage visitors, establish relationships, and determine their home buying needs using Lennar’s selling philosophy.
• Generate, process, and close home sales through self-generated or referred leads, leveraging the 10‑5‑2‑1 selling approach.
• Provide consistent and timely follow‑through with customers from initial contact through closing and post‑closing activities, maintaining accurate communication records.
• Maintain the condition of the Welcome Home Center, model homes, and inventory homes; communicate maintenance needs and ensure timely resolution.
• Travel throughout the local community to generate leads from Realtor/Co‑Broker businesses, referrals, and proactive self‑prospecting.
• Develop and maintain in‑depth knowledge of the competitive market, including product offerings, community details, sales trends, advertising strategies, and customer demographics.
• Monitor and record daily customer traffic utilizing company‑designated tracking tools.
• Collaborate with internal departments to ensure a smooth transaction and exceptional customer satisfaction.
• Participate in sales meetings, neighborhood promotions, and marketing initiatives to drive sales growth.

Skills

Communication

Organizational skills

Customer service

Microsoft Office

Sales tracking tools

Education

High school diploma or equivalent

College degree

Real estate license

Tools

Microsoft Office

Sales tracking tools

Job description

New Home Consultant

Lennar is one of the nation’s leading homebuilders, dedicated to building quality homes and providing exceptional customer service. The company fosters a culture of opportunity and growth for its associates.

Overview

The New Home Consultant is responsible for guiding homebuyers through the purchasing process, from initial engagement to closing. This role requires proactive sales techniques, customer relationship management, and a strong understanding of the housing market to ensure a seamless experience for buyers.

Responsibilities

• Engage visitors, establish relationships, and determine their home buying needs using Lennar’s selling philosophy.
• Generate, process, and close home sales through self-generated or referred leads, leveraging the 10‑5‑2‑1 selling approach.
• Provide consistent and timely follow‑through with customers from initial contact through closing and post‑closing activities, maintaining accurate communication records.
• Maintain the condition of the Welcome Home Center, model homes, and inventory homes; communicate maintenance needs and ensure timely resolution.
• Travel throughout the local community to generate leads from Realtor/Co‑Broker businesses, referrals, and proactive self‑prospecting.
• Develop and maintain in‑depth knowledge of the competitive market, including product offerings, community details, sales trends, advertising strategies, and customer demographics.
• Monitor and record daily customer traffic utilizing company‑designated tracking tools.
• Collaborate with internal departments to ensure a smooth transaction and exceptional customer satisfaction.
• Participate in sales meetings, neighborhood promotions, and marketing initiatives to drive sales growth.

Requirements

• High school diploma or equivalent required; college degree and real estate license preferred.
• Minimum of 1–3 years of experience in new home sales, real estate, or a related field.
• Proven ability to build relationships and close sales.
• Strong communication, organizational, and customer service skills.
• Proficiency in Microsoft Office and sales tracking tools.
• Self‑motivated with a results‑driven mindset and ability to work independently.

Physical & Office/Site Presence Requirements

• Regular, in‑person attendance at Company communities/job sites and offices during regular work hours is an essential function of this job.
• May require the ability to work more than eight hours per day in the confined quarters of a construction trailer.
• Ability to operate a motor vehicle, read plans, climb stairs and ladders, bend, stoop, reach, lift, move and/or carry equipment which may be in excess of 50 pounds.
• Job may require occasional operation of construction equipment.
• Finger dexterity may be required to operate a computer keyboard and calculator.

Compensation & Benefits

• Eligible for bonuses and commissions.• Health insurance plans (medical, dental, vision).• 401(k) retirement plan with a $1 for $1 company match up to 5\%.• Paid parental leave and an associate assistance plan.• Education assistance program and up to $30,000 in adoption assistance.• Up to three weeks of vacation annually, along with holiday, sick leave, and personal day policies.• New‑hire referral bonus program, significant home purchase discounts, and other perks.

Lennar is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws.