New Home Associate - Northwest Lubbock

Betenbough Homes; Lubbock (TX); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Employer-Paid Life Insurance

AD&D Insurance

LTD Insurance

ESOP

Job summary

Betenbough Homes in Northwest Lubbock is seeking a New Home Associate to guide families through the homebuying journey and support the sales process from first visit to close. You will partner with the New Home Sales Specialist to convert prospects, handle appointments, manage CRM updates, and assist with follow-up and post-agreement details.

The role emphasizes building strong relationships with Realtors, promoting available homes, and representing Betenbough Homes in the community.

Qualifications

• Provide strong communication and customer service skills.
• Ability to manage multiple tasks and CRM updates.

Responsibilities

• Partner with New Home Sales Specialist to support full sales process.
• Maintain accurate and timely CRM communication.
• Provide post-agreement support with timely updates and next steps.
• Build relationships with Realtors; inform updates, inventory, and incentives.
• Create and share social media content to promote Betenbough Homes and its values.
• Participate in team trainings, coaching resources, and role-play sessions to grow sales knowledge.
• Support quarterly sales events—realtor events, homebuyer events, open houses.
• Represent Betenbough Homes in the community and pursue ongoing customer experience improvements.

Job description

Career Opportunities with Betenbough Homes

Careers At Betenbough Homes

Current job opportunities are posted here as they become available.

Location - Northwest Lubbock New Home Center

(6402 19th St)

Role Overview

The New Home Associate serves families by guiding them through the home buying journey and supporting the sales process from first visit to close. This role partners closely with the New Home Specialist (lead sales team member) to convert prospects into homeowners, while also taking appointments, managing communication, and assisting with follow-up and post-agreement details.

Core Functions

• Partner with the New Home Sales Specialist supporting with the full sales process.
• Maintain accurate and timely CRM communication.
• Provide exceptional post-agreement support, ensuring homebuyers receive timely updates & next steps.
• Build & strengthen relationships with Realtors; keep them informed on updates, inventory, and incentives.
• Create and share engaging social media content that tells the Betenbough story, promotes available homes, and reflects our mission and values.
• Participate actively in team training, coaching resources, and role-play sessions to grow confidence, skill, and knowledge of the Betenbough Homes process.
• Support quarterly sales events -- such as realtor events, homebuyer events, open houses, etc.
• Represent Betenbough Homes in the community.
• Pursue continuous innovation in the customer and sales experience.

Work Environment & Physical Requirements

• Vision for near, mid-range and far as well as hearing for low, medium and high pitch.
• Requires physical ability for standing, sitting, crouching, kneeling, frequent walking, reaching above head and below waist.
• Frequent walking on uneven surfaces (dirt, concrete, rock, etc.).
• Must have a current and valid driver’s license and must be able to be insured by company fleet insurance.
• Ability to lift 5 – 20 pounds.

Hours and Schedule

• Average 40 hours per week (9am-6pm, Tuesday - Saturday with occasional Mondays).
• Lunch meetings are occasionally required.
• Minimal travel required for company events and inter-region collaboration.
• After hours and weekends may be necessary on occasion for trips, events, or to meet deadlines.
• Hourly/non-exempt | Base pay + commission
• Employer-Paid Life, AD&D, LTD Insurance
• Enrolled into ESOP (Retirement Benefits)