New Home Advisor

Hakes Brothers; El Paso (TX); On-site; USD 45,000 - 75,000; Full time

Benefits offered by this job

Competitive commission structure

401(k) with match and profit sharing

Medical, dental, vision, lifeinsurance

Job summary

Hakes Brothers is hiring a New Home Advisor to deliver an exceptional customer experience from first contact through closing in the El Paso area. You will present model homes, manage leads, and coordinate with realtors to grow sales.

The role emphasizes honesty, product knowledge, and a proactive sales process, using HubSpot for data integrity and ongoing prospecting. A high school diploma or GED is required, with 2+ years in sales preferred.

Qualifications

• High school diploma or GED is required.
• At least two years of relevant sales experience, preferably commission-based.
• Preferred: at least two years of new home sales experience.

Responsibilities

• Deliver excellent customer service throughout the entire buyer journey.
• Generate and foster leads with realtors, referrals, and prospective buyers.
• Follow up on leads and manage prospects consistently.
• Present model homes and community amenities to visitors.

Skills

Self-starter

Closing techniques

Team-oriented

Product knowledge

Interpersonal skills

Negotiation skills

Organization

Analytical thinking

Client relationships

Education

High school diploma or GED

Tools

HubSpot

MLS

CRM systems

Job description

New Home Advisor Expectations and Commitments

To consistently achieve individual monthly sales goals and Avid survey results while delivering outstanding customer service throughout the entire Customer Journey. The NHA is responsible for "A+" community and model presentation, prospect and backlog management, monthly CMAs, and daily use of HubSpot to ensure data integrity.

Duties

• Ensuring that every Hakes Brothers home buyer has an excellent experience purchasing a new home.
• Using honesty and integrity in all representations and negotiations while abiding by the parameters approved by Hakes Brothers.
• Generating and fostering leads and prospects with realtors, customer referrals, and potential buyers.
• Proactively following up on leads.
• Representing Hakes Brothers at the model home and any sponsored or hosted events.
• Becoming proficient in sales strategies, including prospecting, product knowledge, competitor knowledge, and sales techniques.
• Maintaining promotional signage in and around your assigned community.
• Conducting presentations for model home visitors and demonstrating the amenities of the community.
• Promoting Hakes Brothers by listing inventory homes on the MLS, sending email blasts, distributing flyers around your community, and hosting model home grand openings and community/sponsored events.
• Conducting monthly or quarterly competitor market analysis (as applicable).
• Utilizing the CRM to its fullest to prospect and manage buyer leads.
• Maintaining the model home and spec homes.
• Attending sales meetings and quarterly luncheons.
• Building relationships with realtors daily to promote Hakes Brothers, including weekly visits to realty offices for presentations.
• Preparing required paperwork for each home sale and for prospective purchasers.
• Communicating with buyers regarding construction start and completion dates, and remaining actively involved in the sales process through closing.
• Contributing to a positive, cooperative, team-oriented sales environment.
• Maintaining a professional appearance, demeanor, and communication style at all times.
• Other duties as assigned.

Education

Required: High school diploma or GED

Experience / Qualifications

Required: At least two years of relevant sales experience (preferably commission-based)

Preferred: At least two years of new home sales experience

Skills / Abilities

• Self-starter
• Demonstrated ability with various sales and closing techniques to advance a sale
• Enthusiastic and team-oriented attitude
• Thorough, technical understanding of the products being sold
• Excellent interpersonal and customer service skills
• Excellent sales and negotiation skills
• Excellent organizational skills and attention to detail (e.g., few or no mistakes in contract writing)
• Strong analytical and problem-solving skills
• Proven ability to build and maintain client relationships Ability to function well in a fast-paced, at times stressful, environment
• Excellent proficiency with both the contract and the product

Incentives & Benefits

• Competitive commission structure
• 401(k) with match and profit sharing
• Benefits (medical, dental, vision, life insurance)

Physical Requirements

• Prolonged periods sitting at a desk and working on a computer
• Routine installation of community signage
• Must be able to occasionally lift up to 15 pounds