New Home Advisor

Hakes-Brothers-1; Las Cruces (NM); On-site; USD 40,000 - 70,000; Full time

Job summary

Hakes Brothers in Las Cruces, NM seeks a New Home Advisor to ensure an excellent buyer experience from first contact through closing.

You will prospect leads, present model homes, manage CRM (HubSpot), and collaborate with realtors to grow sales while maintaining integrity and professional appearance.

Requires at least two years in sales, high school diploma, and a passion for homebuilding and customer service.

Qualifications

• High School diploma or GED required.
• At least two years' sales experience (commission-based preferred).
• Preferred: two years' New Home Sales experience.

Responsibilities

• Deliver outstanding customer service throughout the entire customer journey.
• Generate and foster leads with realtors, referrals and potential buyers.
• Proactively follow up on leads and manage buyer relationships.
• Represent Hakes Brothers at model home events and sponsored activities.
• Become proficient in sales strategies, product knowledge, and negotiations.
• Maintain promotional signage around the assigned community.
• Conduct presentations to model home visitors and demonstrate amenities.
• Promote inventory homes on MLS, email blasts, flyers and events.
• Conduct monthly/quarterly competitor market analyses as applicable.
• Utilize CRM to prospect and manage buyer leads.
• Attend sales meetings and luncheons; build relationships with realtors.
• Prepare paperwork for each home sale and for prospective purchasers.
• Communicate construction start/completion dates through closing.

Skills

Sales techniques

Closing skills

Customer service

Negotiation

Interpersonal skills

Organization

CRM proficiency

Relationship building

Product knowledge

Communication

Time management

Team oriented

Professional appearance

Analytical thinking

Education

High School diploma or GED

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Full Time Las Cruces, NM, US

New Home Advisor Expectations and Commitments:

To consistently achieve individual monthly sales goals and Avid survey results, while delivering outstanding customer service throughout the entire Customer Journey. The NHA is responsible for ‘A+’ community and model presentation, Prospect and Backlog Management, monthly CMAs, and daily usage of HubSpot to ensure data integrity.

Duties:

• Ensuring that every Hakes Brothers home buyer has an excellent experience purchasing a new home.
• Using honesty and integrity in all representations and negotiations while abiding by the parameters approved by Hakes Brothers.
• Generating and fostering leads and prospects with realtors, customer referrals and potential buyers.
• Proactively following up on leads.
• Representing Hakes Brothers at a model home and any sponsored/hosted events.
• Becoming proficient in sales strategies, including prospecting, product knoweldge, competitor knowledge and sales techniques.
• Maintaining promotional signage in and around your assigned community.
• Conducting presentations to model home visitors and demonstrating the amenities of the community.
• Promoting Hakes Brothers by listing inventory homes on the MLS, sending e-mail blasts, distributing flyers around your community, hosting model home grand openings and community/sponsored events.
• Conducting monthly or quarterly competitor market analysis (as applicable).
• Utilizing CRM to the fullest ability to prospect and manage buyer leads.
• Attending sales meetings and quarterly luncheons.
• Daily relationship building with realtors to promote Hakes Brothers and weekly visits to realty offices for presentations.
• Preparing required paperwork for each home sale and for prospective purchasers.
• Communicating with the buyer regarding construction start and completion dates; remaining actively involved in the sales process through closing.
• Contributing to a positive, cooperative, team-oriented Sales environment.
• Always look, dress and speak professionally.
• Other duties as assigned.

Education

• Required: High School diploma or GED

Experience / Qualifications

• Required: At least two years' relevant experience in Sales (preferably commission-based)
• Preferred: At least two years' New Home Sales experience

Skills / Abilities

• Has a demonstrated ability with various sales and closing techniques to advance a sale
• Enthusiastic and team-oriented attitude
• Thorough and technical understanding of products to be sold
• Excellent interpersonal and customer service skills
• Excellent sales and negotiation skills
• Excellent organizational skills and attention to detail (eg: mistakes in contract writing are few and far between)
• Strong analytical and problem-solving skills
• Proven ability to build and maintain relationships with clients
• Ability to function well in a high-paced and, at times, stressful environment
• Have excellent proficiency with both the contract and the product
• Competitive commission structure
• 401k with match & profit sharing

Physical Requirements

• Prolonged periods sitting at a desk and working on a computer
• Routine installation of community signage
• Must be able to lift up to 15 pounds, occasionally