New Grad Area Manager — Fast-Track Ops Leader

Flexport; Atlanta (GA); On-site; USD 65,000 - 81,000; Full time

Job summary

the company is seeking a recent graduate to lead people and operations on the floor of our onsite Phillipsburg, NJ fulfillment center. You will guide a team, manage processes, and help shape a career in operations leadership.

This launchpad role emphasizes leadership demonstrated in any setting, with comprehensive training provided. You’ll join a dynamic, fast‑paced environment focused on scalable, reliable global trade execution.

Qualifications

• Bachelor's degree completed within the last 12 months, or expected within the next few months.
• Demonstrated leadership experience — this can come from campus organizations, athletics, ROTC/military, student government, internships, or part‑time or summer jobs. Formal people‑management experience is not required.
• Strong problem‑solving skills and comfort learning new processes quickly in a fast‑paced, sometimes ambiguous environment.
• Strong computer literacy, including comfort with Google Sheets/Excel.
• Clear, confident written and verbal communication skills.
• A collaborative, personable approach with a strong affinity for working cross‑functionally.
• Great attention to detail and an appreciation for the complexity behind consistent day‑to‑day operations.
• Willingness and ability to work any permanent shift, which may include overnights, holidays, and weekend overlap.
• Must be able to lift up to 49 pounds with or without reasonable accommodation.
• Must be willing and able to frequently push, pull, squat, bend, and reach, and to stand/walk for up to 10–12 hours.
• Must be able to work in an environment where noise levels and temperature vary (60–90°F, occasionally higher).
• Must be able to work on a secure mezzanine at a height of up to 40 feet (applies to buildings with mezzanines).

Responsibilities

• Coach, manage, and develop a team of 30–100 (with training and support from your site leadership as you ramp up).
• Communicate policies to your team and act as the primary information source for the team, maintaining compliance and consistency, and taking corrective action when needed.
• Create, manage, and support recognition programs across your department.
• Support all safety programs and OSHA compliance to ensure a safe work environment for all associates; ensure procedures are followed for building security and product loss prevention.
• Be an integral part of our Operations team as an Area Manager at one of our largest fulfillment partners located across the country.
• Own performance reporting for your areas of responsibility within the FC, including on‑time receiving and shipping, inventory accuracy, and packing quality.
• Hold yourself and your team to clear SLA expectations, providing concise verbal and written reports of performance and action plans when needed.
• Facilitate troubleshooting with cross‑functional partners on fulfillment‑related problems.
• Serve as an escalation point to help mitigate risks and resolve issues.
• Measure and respond to gaps in inventory accuracy, helping identify root causes and resolve them.
• Review defect rates to identify trends and surface opportunities to improve operations, both internally and across the network.
• Track learnings and best practices to contribute to Standard Operating Procedures (SOPs).
• Help prioritize the resolution of systemic problems, working closely with our Growth and Engineering teams.

Skills

Leadership

Problem-solving

Communication

Collaboration

Attention to detail

Google Sheets

Excel

Education

Bachelor's degree

Tools

Google Sheets

Excel

Job description

the company is seeking a recent graduate to lead people and operations on the floor of our onsite Phillipsburg, NJ fulfillment center. You will guide a team, manage processes, and help shape a career in operations leadership.

This launchpad role emphasizes leadership demonstrated in any setting, with comprehensive training provided. You’ll join a dynamic, fast‑paced environment focused on scalable, reliable global trade execution.