New Business Ops Lead — Pipeline & Proposals

5WPR; Miami (FL); Hybrid; USD 90,000 - 100,000; Full time

Job summary

5WPR is seeking a New Business Operations Manager to own the operational side of our new business pipeline, running the system that tracks every outreach email, proposal deadline and first call, and ensuring each task has an owner and is completed on time.

You’ll manage end-to-end from initial outreach through proposal submission, maintain a single up-to-date tracker, coordinate executive calendars, brief leaders, and report weekly on outputs, deadlines and risks.

Qualifications

• 7+ years in new business, business development operations, proposal management or senior executive support.
• Track record of building or running a pipeline tracking process relied on by senior leaders.
• Strong organization and follow-through; ability to set priorities across deadlines.
• Confident, polished written communication with senior executives and prospective clients.
• Experience scheduling across multiple executive calendars.
• Comfortable with spreadsheets or a CRM for tracking; familiarity with Outlook or Google Workspace.
• Discretion with confidential business information.

Responsibilities

• Own the new business process from first outreach through proposal submission, including the tracking system, templates and handoffs, and improve it so the team can handle more pitches without losing visibility.
• Track all new business outreach by logging every email that goes out, including sender/recipient, time, and replies; ensure follow-ups occur.
• Maintain a single up-to-date tracker of every proposal with due dates and owners; assign owners where none exists.
• Confirm proposals are submitted on time and received by recipients; resolve or escalate issues as needed.
• Schedule initial vetting calls for executives by coordinating calendars and briefing beforehand.
• Report to leadership each week on what went out, what is due, what is waiting on a response, and where capacity or deadlines are at risk.
• Keep contact details, proposal versions and call notes organized so the team can find them.

Skills

7+ years experience

Pipeline tracking

Organization & follow-through

Written communication

Executive calendar scheduling

Spreadsheet proficiency

CRM usage

Discretion

Tools

CRM software

Outlook

Google Workspace

Excel

Job description

5WPR is seeking a New Business Operations Manager to own the operational side of our new business pipeline, running the system that tracks every outreach email, proposal deadline and first call, and ensuring each task has an owner and is completed on time.

You’ll manage end-to-end from initial outreach through proposal submission, maintain a single up-to-date tracker, coordinate executive calendars, brief leaders, and report weekly on outputs, deadlines and risks.