New Build Account Manager: Grow Builder Partnerships

Optimum Communications Inc.; Lubbock (TX); On-site; USD 65,000 - 90,000; Full time

Job summary

Optimum Communications Inc. is seeking a New Build Account Manager to own relationships with builders, HOAs, and developers from groundbreaking through sellout.

You will partner with Direct Sales, MDU, Marketing, and ecom to drive community penetration and coordinate access for marketing and sales initiatives. Responsibilities include managing multi-stakeholder relationships, tracking construction and readiness milestones, and navigating escalation processes to keep projects on schedule.

Qualifications

• 3+ years of experience in account management, business development, or outside sales in telecommunications, cable, homebuilding, or real estate.
• Proven ability to manage a portfolio of accounts across different stages of maturity.
• Demonstrated experience building and maintaining relationships with HOAs, builders, or developers.
• Strong cross-functional collaboration with sales, marketing, and operations teams.
• Excellent relationship-building and written/verbal communication skills.
• Bachelor's degree in Business, Marketing, or related field preferred.

Responsibilities

• Build and sustain relationships with homebuilders, developers, HOAs, and property managers.
• Coordinate with Direct Sales, MDU, Marketing, ecom, and Outbound teams to drive penetration in communities.
• Track milestones from groundbreak to homes-sold and communicate readiness status to stakeholders.
• Manage lead flow through referral programs and ensure alignment with channel partners.
• Travel within OMS territory as needed.

Skills

Account management

Business development

Relationship building

Cross-functional collaboration

Strategic thinking

Communication skills

Travel willingness

Valid driver's license

Education

Bachelor's degree

Job description

Optimum Communications Inc. is seeking a New Build Account Manager to own relationships with builders, HOAs, and developers from groundbreaking through sellout.

You will partner with Direct Sales, MDU, Marketing, and ecom to drive community penetration and coordinate access for marketing and sales initiatives. Responsibilities include managing multi-stakeholder relationships, tracking construction and readiness milestones, and navigating escalation processes to keep projects on schedule.