New Accounts Teller: Build Relationships & Cross-Sell

Zions Bank; Draper (UT); On-site; USD 32,000 - 36,000; Full time

Benefits offered by this job

Medical, Dental and Vision Insurance -

Life and Disability Insurance

Paid Parental Leave

401(k) plan with company match

PTO and paid holidays

Tuition Reimbursement

Job summary

Zions Bank in Utah seeks a New Accounts Teller to expand the client base, cross-sell banking services, and deliver outstanding customer service in a branch setting. The role emphasizes accurate cash handling and comprehensive knowledge of retail banking products.

Join a team focused on building client relationships and guiding customers through various banking solutions, with a schedule Mon-Thu 9am-5pm and Fri 9am-6pm, supporting a positive community banking experience.

Qualifications

• High School diploma or equivalent plus 2+ years’ experience in teller, new accounts, loan processing, consumer lending, sales or related branch banking experience.
• Ability to cross-sell and refer bank products based on clients’ needs.
• Solid mathematical, problem-solving and negotiation skills to support standard banking products, services and transactions including balancing.
• Solid knowledge of all retail banking products and services.
• Proven customer service, relationship building, interpersonal and communication skills, both verbal and written with strong attention to detail and time management.
• Proficient in basic computer skills.

Responsibilities

• Expand client base through successful selling and coaching techniques including lending applications, cross-selling of bank services and products and assisting clients in every area of banking.
• Resolve client concerns through direct personal action, or by referring clients to an alternative bank department resource.
• Identify and address clients’ needs by providing a variety of banking services.
• Ensure the branch provides quality service while protecting against loss.
• Maintain advanced knowledge of branch operations.
• May supervise branch activities in the absence of, or in conjunction with branch management team.
• Perform cash transactions and accurately process debit and credit transactions in compliance with established policies and procedures while maintaining an acceptable balancing record.
• Perform other duties as assigned.

Skills

Customer service

Cross-selling

Interpersonal skills

Communication skills

Math skills

Attention to detail

Problem solving

Basic computer skills

Education

High School diploma or equivalent

Job description

Zions Bank in Utah seeks a New Accounts Teller to expand the client base, cross-sell banking services, and deliver outstanding customer service in a branch setting. The role emphasizes accurate cash handling and comprehensive knowledge of retail banking products.

Join a team focused on building client relationships and guiding customers through various banking solutions, with a schedule Mon-Thu 9am-5pm and Fri 9am-6pm, supporting a positive community banking experience.