Lead New Accounts Teller-Draper

Zions Bank; Draper (UT); On-site; USD 32,000 - 36,000; Full time

Benefits offered by this job

Medical, Dental and Vision Insurance -

Life and Disability Insurance

Paid Parental Leave

401(k) plan with company match

PTO and paid holidays

Tuition Reimbursement

Job summary

Zions Bank in Utah seeks a New Accounts Teller to expand the client base, cross-sell banking services, and deliver outstanding customer service in a branch setting. The role emphasizes accurate cash handling and comprehensive knowledge of retail banking products.

Join a team focused on building client relationships and guiding customers through various banking solutions, with a schedule Mon-Thu 9am-5pm and Fri 9am-6pm, supporting a positive community banking experience.

Qualifications

• High School diploma or equivalent plus 2+ years’ experience in teller, new accounts, loan processing, consumer lending, sales or related branch banking experience.
• Ability to cross-sell and refer bank products based on clients’ needs.
• Solid mathematical, problem-solving and negotiation skills to support standard banking products, services and transactions including balancing.
• Solid knowledge of all retail banking products and services.
• Proven customer service, relationship building, interpersonal and communication skills, both verbal and written with strong attention to detail and time management.
• Proficient in basic computer skills.

Responsibilities

• Expand client base through successful selling and coaching techniques including lending applications, cross-selling of bank services and products and assisting clients in every area of banking.
• Resolve client concerns through direct personal action, or by referring clients to an alternative bank department resource.
• Identify and address clients’ needs by providing a variety of banking services.
• Ensure the branch provides quality service while protecting against loss.
• Maintain advanced knowledge of branch operations.
• May supervise branch activities in the absence of, or in conjunction with branch management team.
• Perform cash transactions and accurately process debit and credit transactions in compliance with established policies and procedures while maintaining an acceptable balancing record.
• Perform other duties as assigned.

Skills

Customer service

Cross-selling

Interpersonal skills

Communication skills

Math skills

Attention to detail

Problem solving

Basic computer skills

Education

High School diploma or equivalent

Job description

Zions Bank recognizes that its success comes from the dedication, experience and talents of its diverse employee base. As we build upon our 150-year legacy and usher in the next generation of banking, we’re committed to being the premier employer of choice. We’re proud to have ranked among American Banker magazine’s “Best Banks to Work For” almost every year since 2013, as Best Employer from Utah’s Best of State, among the Best Places to Work in Idaho, and “among the Salt Lake Tribune’s Top Workplaces. Make the leap into a new era of banking. Let us transform your career.

Join a Bank where your efforts will make a difference to our community. We need your talents and abilities help our clients feel welcome. We seek to find the best candidates whose enthusiasm for client engagement and the banking industry position themselves for growth and exposure to retail leadership. Bring your needs-based sales experience to strengthen our clients’ relationship with us and we’ll provide you a chance to shine. Gain valuable, hands-on experience in our branches to launch your career in our organization while making friendships along the way. Don’t delay join Zions Bank today!

Work schedule is Monday-Thursday 9am-5pm, Friday 9am-6pm

The ideal candidate for a New Accounts Teller will have the skills and experience necessary to:

• Expand client base through successful selling and coaching techniques including lending applications, cross-selling of bank services and products and assisting clients in every area of banking.
• Resolve client concerns through direct personal action, or by referring clients to an alternative bank department resource.
• Identify and address clients’ needs by providing a variety of banking services.
• Ensure the branch provides quality service while protecting against loss.
• Maintain advanced knowledge of branch operations.
• May supervise branch activities in the absence of, or in conjunction with branch management team.
• Perform cash transactions and accurately process debit and credit transactions in compliance with established policies and procedures while maintaining an acceptable balancing record.
• Perform other duties as assigned.

Qualifications:

• High School diploma or equivalent and 2+ years’ experience in teller, new accounts, loan processing, consumer lending, sales or other directly related branch banking experience.
• An equivalent combination of education and experience may meet qualifications.
• Ability to cross-sell and refer bank products based on clients’ needs.
• Solid mathematical, problem-solving and negotiation skills to support standard banking products, services and transactions including balancing.
• Solid knowledge of all retail banking products and services.
• Proven customer service, relationship building, interpersonal and communication skills, both verbal and written with strong attention to detail and time management.
• Proficient in basic computer skills.
• Basic knowledge of consumer lending applications a plus.

Benefits:

• Medical, Dental and Vision Insurance - START DAY ONE!
• Life and Disability Insurance, Paid Parental Leave and Adoption Assistance
• Health Savings (HSA), Flexible Spending (FSA) and dependent care accounts
• Paid Training, Paid Time Off (PTO) and 11 Paid Federal Holidays
• 401(k) plan with company match, Profit Sharing, competitive compensation in line with work experience
• Mental health benefits including coaching and therapy sessions
• Tuition Reimbursement for qualifying employees
• Employee Ambassador preferred banking products